Business Operations Supervisor
2 days ago
- OnboardingOperations:
- Communicate daily with theOnboarding Department to provide updates and receivefeedback.
- Use iAuditor for initial propertyinspections and the PMS (Property Management System) to finalizeinventories.
- Conduct initial inspection reportsfor new villas.
- Complete final inventorizationonce furnishing is done.
- Take accuratemeasurements of new properties and share with the Project Managers(PMs).
- Communicate with suppliers and overseedeliveries, ensuring items are received in goodcondition.
- Update tasks in Click up to trackprogress.
- Work closely with Project Managers toalign onsite tasks with project deadlines (housekeeping,maintenance, pest control, landscaping,etc.).
- Schedule onboarding tasks for groundteams and ensure timelines are met.
- Connect ordisconnect utilities in Fujairah asneeded.
- Coordinate with contractors onlandscaping, swimming pool construction, renovations, etc., andkeep PMs informed of progress.
- Operations& Facility Management:
- Create andmanage schedules for housekeeping, maintenance technicians, pestcontrol, pool cleaners, and gardeningstaff.
- Prioritize tasks according to bookings,emergencies, and check-inrequirements.
- Supervise all operationsactivities to ensure they are performed to the higheststandard.
- Verify completed tasks are updated inthe PMS and Clickup accurately.
- Purchase minoritems (consumables, office supplies, replacements) for properties,office, or staff accommodations.
- Overseestorage items (including landlord-owned items) in theaccommodation's storage unit and maintain records ininFlow or similar inventory software.
- Handleoffice and accommodation needs (utilities, contracts, renewals,payments).
- Conduct weekly surprise inspectionsto ensure accommodations are kept clean and orderly. Reportfindings to HR.
- Oversee the maintenance anddaily usage schedules for company vehicles inFujairah.
- Schedule timely pickups and drop-offsof soiled and clean linens with the laundrycompany.
- Work closely with APEX (or similarlocal facility management partners) to address major maintenancetasks.
- Record and document all related costs,ensuring they are logged accurately.
- ReportingStructure:
- Primary Reporting: Head of FacilityManagement and Head of Onboarding & Interior Design for allonboarding-related activities.
- SecondaryReporting: HR Manager for any staff-related matters (performance,housing inspections, etc.).
- SupervisoryResponsibilities
- Housekeepers
- MaintenanceTechnicians
- Drivers
- PoolCleaner/Gardener Staff
- Diploma or Bachelor's degree inHospitality, Business, or a related field(preferred).
- Proven experience in operations orfacility management, ideally in hospitality or propertymanagement.
- Familiarity with propertymanagement systems (PMS), Click up, inventory software (in Flow),and MS Office.
- Strong communication,leadership, and organizational abilities. Able to prioritize taskseffectively and manage multiple teams.
- Must behaving Valid UAE Driving License.
- Comfortableworking in Fujairah with periodic travel to Dubai ifneeded.
- Primary Reporting: Head of FacilityManagement and Head of Onboarding & Interior Design for allonboarding-related activities.
- SecondaryReporting: HR Manager for any staff-related matters (performance,housing inspections, etc.).
- SupervisoryResponsibilities
- Housekeepers
- MaintenanceTechnicians
- Drivers
- PoolCleaner/Gardener Staff
Operational Control,OperationalIssues,Operational Support
Employment Type: Full-time
Department / FunctionalArea: Operations
Experience: years
Gender: Male
Vacancy: 1
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