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Application Support Specialist

1 month ago

Abu Dhabi, Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full time
Job Title: Application Technical Support IT

We are seeking a highly skilled Application Technical Support IT professional to join our team at PrecisionHire Solutions.

Key Responsibilities:
  • Provide Level 2 support services for software applications to our organization's employees.
  • Offer technical support for ERP-Dynamics 365 FO, CRM, POS systems.
  • Develop expertise in report development in ERP D365 system, BI report development, Power Platform, data export and import.
  • Stay proficient in mobile app and web applications.
  • Gain technical experience in.NET, ADO.Net, X++, D365 workflow, Visual Studio, SQL Server, Java Script.
  • Manage Azure/AWS servers.
  • Coordinate with vendors, support, implement, and train internal users.
  • Provide first-level support to users and manage ERP applications.
  • Maintain existing software, hardware, and upgrade systems.
Requirements:
  • Bachelor's degree in Engineering (Information Technology, Electronics & Communication Engineering, Bachelor of Technology), BSC or equivalent degree.
  • Minimum 5 years' experience as Application Developer and Technical Support in UAE or outside UAE.
  • Proficient in Microsoft Windows software, including server, office, exchange, and database maintenance and system security.