Senior Cloud Application Support Specialist
3 weeks ago
An experienced Application Support Engineer is needed to join Dicetek LLC's team. This role requires a professional with 6-8 years of experience in application support and deployment.
Key Responsibilities- Identify and troubleshoot application bottlenecks and bugs using application logs.
- Work with the team to devise a permanent solution to application issues.
- Deploy applications in AWS cloud platform.
- Understand application source code and troubleshoot to find the root cause of issues.
- Configure and monitor events & alerts as part of proactive monitoring.
- Manage daily health checks of applications.
- Collaborate with other service line members to verify and find out issues.
- Write database queries to perform workarounds for issues.
- Perform application server patching.
- Working experience on Core Java and Java EE technologies, such as JDBC, JMS, JNDI.
- Hands-on experience with AWS cloud components and its deployment framework.
- Good understanding and hands-on knowledge of IBM WebSphere administration & deployment concepts.
- Experience in application log analysis & application troubleshooting by going through the application source code and database queries.
- Hands-on experience with application monitoring tools and ability to troubleshoot issues from monitoring events.
- Experience with Linux & AIX operating systems with knowledge of basic shell scripting.
- Good knowledge of RDBMS databases (Oracle) with experience in writing SQL queries and scripts.
- Good understanding of MQ and its operation. Ability to troubleshoot independently on these issues with minimal guidance.
- Good understanding of REST and SOAP Web services.
- Basic knowledge of infrastructure components, such as Firewall, Load balancer etc.
- Ability to troubleshoot production issues from application codes independently with minimal supervision.
- Working experience on handling Internet & Mobile Apps (Android & IOS) related applications.
- Demonstrate strong technical skills with a deep understanding of modern architectural styles and practices such as Microservices, Containers, Cloud (AWS, Azure), APIs, Event-driven architecture, Evolutionary architecture, etc., with a passion for debugging based on the application source code.
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