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Hospitality Beverage Specialist
2 months ago
Job Summary
We are seeking a skilled Bartender to join our team at Accor Hotels. As a Bartender, you will be responsible for providing exceptional beverage service to our guests, creating a memorable experience through your expertise in mixology and hospitality.
Key Responsibilities
- Beverage Service
- Create innovative beverage concepts under the guidance of our Head Mixologist
- Ensure seamless bar operations, delivering high-quality drinks to all guests
- Participate in beverage training programs to stay up-to-date on the latest trends and techniques
- Inventory Management
- Administer the purchasing and receiving of alcoholic and non-alcoholic beverages
- Guest Experience
- Exceed guest satisfaction by understanding their preferences and updating their profiles
- Maintain detailed knowledge of our restaurant menu and daily specials
- Anticipate and meet guests' requirements at all times
- Team Collaboration
- Work closely with the management team to ensure smooth opening and closing of the venue
- Participate in training sessions and briefings as instructed by the Manager
- Quality and Safety
- Ensure all hotel property and facilities are maintained in an optimal working order
- Report any issues or negative guest feedback through our glitch system
- Additional Responsibilities
- Assist with collecting information for the monthly P&L review
- Record and report Glitch incidents with integrity and transparency
Requirements
- Proficient in English
- Degree or Diploma in Hospitality or equivalent considered an asset
- Experience with cocktail batching an asset
- At least 2 years bartending experience in a similar environment
- Impeccable wine, beer, and classic cocktail knowledge
- Passion for food, beverage, and providing excellent customer service
- Ability to multi-task and be a strong lounge server
- Strong oral and written communication skills
- Ability to stand for long periods of time and lift and move beer kegs, liquor, and wine boxes