Examinations Coordinator
4 weeks ago
Position Overview: The Exams Officer is responsible for overseeing the operational aspects of examination delivery, ensuring that all processes align with customer experience standards and maintain the integrity of the examination environment.
Key Responsibilities:
- Operational Management: Organize resources effectively based on directives from management, adapting plans to meet expectations and ensuring efficient execution of tasks.
- Supervision: Monitor the administration of tests, ensuring that instructions are followed accurately and that the testing environment is conducive to success.
- Logistical Coordination: Utilize standardized systems to provide timely and cost-effective logistical support, facilitating high-quality service delivery.
- Technology Oversight: Ensure all digital devices are operational and ready for use during examination sessions, providing technical support as needed.
- Venue Management: Oversee all operations at testing venues, including staff management and procedural compliance.
Customer Relations:
- Act as the primary point of contact for resolving complex customer inquiries and complaints, coordinating with various departments to ensure satisfactory outcomes.
- Provide guidance and information to students regarding testing policies and procedures.
- Foster strong relationships with internal teams and external venues to enhance service delivery.
Compliance and Risk Management:
- Monitor compliance with corporate risk management procedures, ensuring the protection of both the organization and its customers.
- Conduct health and safety inspections of examination venues to adhere to established guidelines.
Qualifications:
- University degree or equivalent experience in a similar role.
- Proven experience in examination environments and operational management.
Desirable Skills:
- Familiarity with quality and compliance policies.
- Experience in administering school examinations.
Additional Information:
- Number of positions available: 1
- Employment Type: Fixed-term contract
- Salary: Competitive compensation package
Note: All applications must be submitted in English.
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Examinations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timePosition Overview: The role of the Exams Officer is pivotal in ensuring that examination operations and resources align with customer experience standards while maintaining the integrity of the examination process. This position is responsible for the effective and compliant delivery of test day operations, managing risks and contingencies, and establishing...
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Examinations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timePosition Overview: The Exams Officer is responsible for overseeing the efficient execution of examination operations and ensuring the integrity of the testing process. This role plays a crucial part in delivering a positive customer experience while managing the logistics and resources required for successful test day operations.Key...
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