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Care Coordinator

2 months ago


Dubai, Dubai, United Arab Emirates Somerset NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and experienced Care Navigator to join our team at Somerset NHS Foundation Trust. As a Care Navigator, you will play a vital role in ensuring that patients receive the best possible care and support.

Key Responsibilities

  • Provide exceptional patient care and support, working closely with healthcare professionals to ensure seamless transitions and effective communication.
  • Develop and maintain strong relationships with patients, families, and healthcare teams to ensure comprehensive care planning and coordination.
  • Assess patient needs and develop personalized care plans, taking into account medical, social, and emotional factors.
  • Collaborate with multidisciplinary teams to ensure timely and effective care delivery, including referrals to specialist services and community resources.
  • Provide education and support to patients and families on health-related topics, promoting self-management and empowerment.
  • Maintain accurate and up-to-date records of patient interactions, care plans, and outcomes, ensuring compliance with trust policies and procedures.

Requirements

  • Proven experience in a care navigation or patient advocacy role, with a strong understanding of healthcare systems and processes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and healthcare teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work autonomously and as part of a team, with a flexible approach to work and working hours.
  • Proficient in reading and writing in English, with the ability to interpret and follow written instructions.
  • Basic computer skills and proficiency in using electronic patient records systems.

Desirable Qualifications

  • Relevant qualifications, such as a diploma or degree in a healthcare-related field.
  • Experience working in a busy, customer-focused environment, with a strong understanding of patient needs and expectations.