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Care Coordinator
2 months ago
Job Summary
We are seeking a highly skilled and experienced Care Navigator to join our team at Somerset NHS Foundation Trust. As a Care Navigator, you will play a vital role in ensuring that patients receive the best possible care and support.
Key Responsibilities
- Provide exceptional patient care and support, working closely with healthcare professionals to ensure seamless transitions and effective communication.
- Develop and maintain strong relationships with patients, families, and healthcare teams to ensure comprehensive care planning and coordination.
- Assess patient needs and develop personalized care plans, taking into account medical, social, and emotional factors.
- Collaborate with multidisciplinary teams to ensure timely and effective care delivery, including referrals to specialist services and community resources.
- Provide education and support to patients and families on health-related topics, promoting self-management and empowerment.
- Maintain accurate and up-to-date records of patient interactions, care plans, and outcomes, ensuring compliance with trust policies and procedures.
Requirements
- Proven experience in a care navigation or patient advocacy role, with a strong understanding of healthcare systems and processes.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and healthcare teams.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to work autonomously and as part of a team, with a flexible approach to work and working hours.
- Proficient in reading and writing in English, with the ability to interpret and follow written instructions.
- Basic computer skills and proficiency in using electronic patient records systems.
Desirable Qualifications
- Relevant qualifications, such as a diploma or degree in a healthcare-related field.
- Experience working in a busy, customer-focused environment, with a strong understanding of patient needs and expectations.