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Sales Development Representative
2 months ago
We are seeking a highly motivated and results-driven Sales Development Representative to join our team at Outsource Management Business. As an Inside Sales Product Specialist, you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
Key Responsibilities:- Market Research and Analysis: Work closely with our cross-functional team to execute market strategies and product launches for our VSaaS product.
- Sales Opportunity Identification: Research and identify new sales opportunities in VSaaS through inbound lead follow-up and outbound calls and emails.
- Customer Needs Assessment: Understand customer needs and requirements, and personalize the recommended solution in line with the client's expectations.
- Pipeline Development: Successfully build and progress pipeline through regular and proactive follow-ups with clients.
- Negotiation and Closing: Negotiate prices and terms of sales and service agreements with customers, and close sales to achieve target quotas for VSaaS offerings.
- Upselling and Cross-Selling: Identify up-selling and cross-selling opportunities to drive revenue from existing clients in coordination with our outbound team.
- Revenue and Margin Targets: Realize offering revenue and margin targets to meet and exceed overall profitability, growth, and revenue targets.
- Customer Satisfaction: Ensure excellent customer satisfaction levels with every customer engagement, meeting customer expectations.
- Pre-Sales and Support: Participate and coordinate the appropriate pre-sales, services, and support resources for complex solutions to successfully deliver solutions to clients.
- Sales Improvement Initiatives: Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
- Product Knowledge: Keep up with the VSaaS offering of the company to effectively communicate with potential customers.
- Market Monitoring: Proactively monitor market changes, and competition, and provide feedback on noteworthy activities to sales and product teams.
- Sales Tools: Be familiar with and utilize applicable sales tools (such as CRM) to effectively plan and communicate progress.
We require:
- Education: Bachelor's degree in Marketing or Business Administration, or Master's degree in Marketing, Business Administration, or MBA.
- Experience: 3+ years of experience in Tele-Sales, and 2+ years of experience in Video Surveillance.
