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Senior ECommerce Solutions Account Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates scandiweb Full time

Transforming eCommerce experiences is at the heart of Scandiweb's mission. We're seeking a skilled Technical Key Account Manager to join our team and drive growth through strategic partnerships.

About the Role

In this role, you'll focus on understanding our customers' needs and pain points, building strong client relationships, and driving sales growth through upselling and cross-selling services. You'll develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention.

To grow your portfolio, you'll work with inbound leads, conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities. You'll build strong, positive relationships with new customers, serving as a trusted advisor to CTOs and CEOs of top-tier organizations.

As a key player, you'll lead daily sales activities, including preparing new offers and engaging potential clients through calls. You'll actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.