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Client Success Engineer

3 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

About the Role:

Join a forward-thinking organization at the cutting edge of AI technology with Precision Hire Solution. We are leaders in transforming data into actionable insights, paving the way for Everyday AI. As a Client Success Engineer, you will collaborate closely with a select group of key clients, offering technical expertise and support. Your responsibilities will include nurturing client relationships, shaping account strategies, and aiding the development of the Engineering team.

Your Impact:

  • Work alongside clients and the account team to establish engagement strategies
  • Oversee project milestones, deliver consistent updates, and proactively resolve challenges
  • Consolidate technical client data and assist in formulating account strategies
  • Support the Engineering team's growth through effective documentation and process enhancements
  • Deliver technical insights on the Precision platform, industry best practices, security measures, and more
  • Diagnose client implementations and relay feature requests efficiently
  • Guide clients on technology selections and foster innovative solutions utilizing Precision

Qualifications for Success:

  • A minimum of 7 years in a customer-facing technical role
  • Proficiency in client interactions, both pre and post-sale
  • Robust Linux system administration capabilities, including networking
  • Familiarity with authentication systems and cloud platforms such as Azure, AWS, and GCP
  • Understanding of Hadoop, Spark, and Kubernetes environments

Preferred Skills:

  • Experience with Python programming
  • Knowledge of Java and MLOps practices

Hiring Process Overview:

Initial conversation with the Technical Recruiting team

Video interview with the Client Success Director

Technical Evaluation (Home Assessment)

Review of Technical Assessment with Engineering Team member

Final Interview with VP of Engineering

Why Join Us?

Become a part of Precision Hire Solution and contribute to the evolution of AI. We prioritize collaboration, innovation, and personal development. If you are prepared to make a significant impact, we encourage you to explore this opportunity.

About Precision Hire Solution:

Precision Hire Solution is dedicated to promoting diversity, equity, and inclusion. We are an equal opportunity employer, valuing individuality and diverse perspectives. Our hiring practices are aligned with business needs, ensuring that all individuals are treated with dignity and fairness.