Senior Client Delivery Manager

2 days ago


Dubai, Dubai, United Arab Emirates NTT Ltd Full time
Job Title: Client Delivery Head

About the Role:

We are seeking an experienced Client Delivery Head to join our team at NTT Ltd. As a key member of our leadership team, you will be responsible for leading and coaching a team of professionals to deliver exceptional client experiences.

Key Responsibilities:

  • Establish and maintain strong relationships with internal stakeholders and external clients
  • Lead and manage a team of professionals to deliver coordinated service delivery
  • Develop and implement strategies to improve client engagement and satisfaction
  • Collaborate with cross-functional teams to drive business growth and revenue
  • Manage and analyze data to inform business decisions and optimize service delivery

Requirements:

  • Demonstrated experience in a Managed Services and/or Support Services environment
  • Proven track record of managing and leading a service delivery team and/or related function
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • ITIL certification

What We Offer:

At NTT Ltd, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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