Senior Client Delivery Manager
2 days ago
About the Role:
We are seeking an experienced Client Delivery Head to join our team at NTT Ltd. As a key member of our leadership team, you will be responsible for leading and coaching a team of professionals to deliver exceptional client experiences.
Key Responsibilities:
- Establish and maintain strong relationships with internal stakeholders and external clients
- Lead and manage a team of professionals to deliver coordinated service delivery
- Develop and implement strategies to improve client engagement and satisfaction
- Collaborate with cross-functional teams to drive business growth and revenue
- Manage and analyze data to inform business decisions and optimize service delivery
Requirements:
- Demonstrated experience in a Managed Services and/or Support Services environment
- Proven track record of managing and leading a service delivery team and/or related function
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- ITIL certification
What We Offer:
At NTT Ltd, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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