Business Development Manager

7 days ago

Ajman, Ajman, United Arab Emirates Talent Pal Full time
Job Summary:

The Business Development Manager for our BPO business is responsible for driving new client acquisition and revenue growth. You will lead a team of sales professionals to develop and execute sales strategies and build strong relationships with prospective and existing clients. As a key member of the leadership team, you will contribute to the overall business strategy and help position the company as a trusted partner in the BPO space.

Key Responsibilities:
  • Achieve quarterly and annual sales targets.
  • Market Research and Analysis: Conduct market research to identify new business opportunities and stay updated on industry trends. Analyze market demands, competitor behavior, and customer requirements to develop strategies for business growth.
  • Client Relationship Management: Build and maintain strong, long-lasting customer relationships. Understand client needs and tailor BPO solutions to meet those requirements effectively. Address client concerns and provide excellent customer service to enhance client satisfaction and loyalty.
  • Sales and Business Generation: Develop and implement sales strategies to achieve revenue targets and business objectives. Identify potential clients, conduct sales presentations, and negotiate contracts to close deals. Create and deliver compelling proposals, pitches, and presentations to prospective clients.
  • Collaboration and Coordination: Collaborate with internal teams, including operations, finance, and marketing, to ensure seamless service delivery and client satisfaction. Coordinate with cross-functional teams to customize BPO services according to client specifications.
  • Contract Management: Prepare and review contracts to ensure accuracy and compliance with regulations and company policies. Negotiate contract terms and conditions and finalize agreements with clients.
  • Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) to assess the performance of BPO services. Prepare regular reports on sales activities, revenue generation, and market trends for management review.
  • Business Expansion: Explore opportunities for expanding the company's services into new markets and industry sectors. Develop and execute strategies for entering and establishing the company in new geographical regions.
  • Compliance and Ethical Standards: Ensure compliance with legal and ethical standards in all business activities. Stay updated on industry regulations and standards and ensure the company's practices align with these requirements.
  • Team Leadership and Training: Lead, mentor, and motivate a team of business development professionals. Provide training and guidance to team members, fostering a culture of continuous learning and development.
  • Customer Feedback and Improvement: Gather customer feedback and use it to improve services and enhance customer satisfaction. Proactively address customer issues and implement corrective actions to prevent recurrence.
Requirements:
  • Bachelor's degree in business administration, marketing, or a related field.
  • Proven experience of 5 years in business development and sales within the BPO industry.
  • Strong understanding of BPO services, market trends, and customer needs.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to build and maintain strong client relationships.
  • Leadership skills and ability to mentor and guide a team.
  • Analytical mindset and data-driven decision-making skills.
  • Results-oriented with a focus on achieving and exceeding sales targets.
  • Knowledge of relevant software applications and tools for sales and customer relationship management.
  • A Business Development Manager in the BPO industry needs to be proactive, strategic, and customer-focused, aiming to not only meet but exceed client expectations while driving the company's growth and profitability.

  • Branch Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Job DescriptionRole: Branch ManagerLocation: Ajman - Al Humaidiya BranchJob Purpose:As a Branch Manager at ADIB, you will be responsible for managing the branch and reporting regional branches to maximize new business opportunities and deepen existing relationships, while providing quality service delivery in an efficient operation that complies with Islamic...

  • Business Development Representative

    1 week ago

    Ajman, Ajman, United Arab Emirates NADIA Full time

    About the RoleNADIA is seeking a highly motivated and results-driven Sales Executive to join our travel and tourism team. As a Sales Executive, you will be responsible for driving sales growth, developing client relationships, and achieving revenue targets.Key ResponsibilitiesSales Strategy Development: Develop and implement sales strategies to meet and...

  • Strategic Business Development Expert

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job DescriptionBlack Pearl Consult is seeking a highly skilled Strategic Business Development Expert to join our team. As a key member of our consulting firm, you will play a crucial role in driving business growth and improving performance for our clients in the energy sector.Key ResponsibilitiesDevelop and Implement Strategic Plans: Create and execute...

  • Strategic Business Development Expert

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job DescriptionBlack Pearl Consult is seeking a highly skilled Strategic Business Development Expert to join our team. As a key member of our consulting firm, you will play a crucial role in driving business growth and improving performance for our clients in the energy sector.Key ResponsibilitiesDevelop and Implement Strategic Plans: Create and execute...

  • Business Development Associate

    7 days ago

    Ajman, Ajman, United Arab Emirates Noon Dubai Full time

    About the Role:Noon Dubai is seeking a highly motivated and results-driven Business Development Associate to join our team. As a key member of our sales team, you will be responsible for identifying and acquiring new restaurant partners to expand our business.Key Responsibilities:Prospecting and Acquiring New Restaurant Partners: Identify and engage with...

  • Business Development Associate

    1 week ago

    Ajman, Ajman, United Arab Emirates Crown International Full time

    Job Title: Sales RepresentativeCompany Overview: Crown International is a leading company in the industry, seeking a highly motivated and experienced Sales Representative to join our team.Job Summary: We are looking for a skilled Sales Representative to handle sales and business development activities for our company. The ideal candidate will have a strong...

  • Business Development Analyst

    5 days ago

    Ajman, Ajman, United Arab Emirates Dicetek LLC Full time

    Key Responsibilities:Corporate Banking Expertise: Proven experience in dealing with Corporate Banking applications, primarily with Internet Banking, Cash Management, Payments (All Types), Liquidity Management, Collections and Receivables, and Virtual Accounts.Platform Implementation: Experience in implementing Mindgate DigiTB platform (Preferred, not...

  • Strategic Business Advisor

    5 days ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job DescriptionBlack Pearl Consult is seeking a highly skilled Strategic Business Advisor to join our team. As a key member of our consulting firm, you will play a crucial role in providing strategic solutions to businesses across various industries.Key Responsibilities:Develop and implement strategic plans to drive business growth and improve...

  • Community Development Manager

    1 week ago

    Ajman, Ajman, United Arab Emirates AQAAR - Ajman Properties Corporation Full time

    Key ResponsibilitiesFoster a Welcoming EnvironmentDevelop and maintain a positive and inclusive atmosphere within the community, encouraging active participation and engagement among members.Content Creation and CurationDesign and produce engaging content for community platforms, including social media, newsletters, blogs, and forums, to promote community...

  • Learning and Development Manager

    7 days ago

    Ajman, Ajman, United Arab Emirates Accor- North & Central America Full time

    Job SummaryWe are seeking a highly skilled and experienced Learning and Development Manager to join our team at Accor- North & Central America. As a key member of our organization, you will be responsible for designing and implementing training programs that enhance the skills and knowledge of our employees.Key ResponsibilitiesTraining Program Development:...

  • Dean of Business Administration

    7 days ago

    Ajman, Ajman, United Arab Emirates AJMAN UNIVERSITY Full time

    Job SummaryAJMAN UNIVERSITY seeks an exceptional leader to serve as the Dean of the College of Business Administration. The successful candidate will provide academic leadership and administrative expertise to drive the college's strategic vision and mission.Key ResponsibilitiesStrategic LeadershipThe Dean will lead the development and implementation of the...

  • Strategic Growth Development Specialist

    1 week ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    About the RoleBlack Pearl Consult is seeking a highly skilled and experienced Strategic Growth Development Specialist to join our team. As a key member of our consulting team, you will be responsible for driving sustainable growth and innovation within our clients' operations.Key ResponsibilitiesDevelop and implement comprehensive growth strategies for the...

  • Strategic Growth Development Specialist

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job DescriptionBlack Pearl Consult is seeking a highly skilled and experienced Strategic Growth Development Specialist to join our team. The ideal candidate will have a strong background in energy and power projects, with a proven track record of developing and implementing growth strategies.Key ResponsibilitiesDevelop and Implement Growth Strategies:...

  • Strategic Growth Development Specialist

    2 weeks ago

    Ajman, Ajman, United Arab Emirates Black Pearl Consult Full time

    Job DescriptionBlack Pearl Consult is seeking a highly skilled and experienced Strategic Growth Development Specialist to join our team. As a key member of our organization, you will play a crucial role in driving sustainable growth and innovation within our operations.Key ResponsibilitiesDevelop and Implement Growth Strategies: Collaborate with...

  • Human Resources Business Partner

    2 weeks ago

    Ajman, Ajman, United Arab Emirates the first group dubai Full time

    Job DescriptionWe are seeking a highly skilled Human Resources Business Partner to join our team at The First Group Dubai. As a key member of our HR department, you will play a critical role in driving business success through strategic talent acquisition and operational excellence.Key Responsibilities:Talent Acquisition: Develop and implement effective...

  • Human Resources Business Partner

    2 weeks ago

    Ajman, Ajman, United Arab Emirates the first group dubai Full time

    Job DescriptionWe are seeking a highly skilled Human Resources Business Partner to join our team at The First Group Dubai. As a key member of our HR department, you will play a critical role in driving business success through strategic talent acquisition and operational excellence.Key Responsibilities:Talent Acquisition: Develop and implement effective...

  • Human Resources Business Partner

    5 days ago

    Ajman, Ajman, United Arab Emirates the first group dubai Full time

    About the RoleWe are seeking a highly skilled and experienced Human Resources Business Partner to join our team at The First Group Dubai. As a key member of our HR department, you will play a critical role in supporting the business by providing strategic HR guidance and expertise.Key ResponsibilitiesRecruitment and Talent AcquisitionDevelop and implement...

  • Fundraising and Development Officer

    1 week ago

    Ajman, Ajman, United Arab Emirates Ajman University Full time

    About the RoleAjman University is seeking a highly skilled and experienced Fundraising and Development Officer to join our Advancement team. The successful candidate will play a key role in driving fundraising efforts, building relationships with donors, and securing financial support for the university.Key ResponsibilitiesDrive Fundraising Initiatives:...

  • Full Stack Developer Python

    7 days ago

    Ajman, Ajman, United Arab Emirates Talent Pal Full time

    About the RoleWe are seeking a highly skilled Full Stack Developer with expertise in Python to join our team at Talent Pal. As a key member of our development team, you will be responsible for designing, developing, and maintaining our software applications.Key ResponsibilitiesCollaborate with cross-functional teams to ideate and develop software solutions...

  • Executive Secretary Business Support Specialist

    7 days ago

    Ajman, Ajman, United Arab Emirates Oil and Gas Job Search Ltd Full time

    About the RoleJob DescriptionKey Responsibilities:Provide high-level administrative support to the team, ensuring seamless day-to-day operations.Assist in the development and implementation of business strategies, focusing on operational efficiency and productivity.Collaborate with cross-functional teams to achieve business objectives, leveraging expertise...