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IT Support Specialist

2 months ago

Dubai, Dubai, United Arab Emirates INOI Global Mobile Phones LLC. Full time
Job Description:

INOI Global Mobile Phones LLC. is seeking a highly skilled and experienced IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:
  1. Hardware and Software Support: Provide technical support for desktop computers, laptops, and other end-user devices, including printers and scanners.
  2. IT Equipment Management: Manage and maintain an inventory of IT equipment, including hardware and software upgrades and installations.
  3. Employee Onboarding and Offboarding: Assist with the onboarding process for new employees, including setting up necessary IT equipment and granting access to IT systems. Collaborate with HR for IT offboarding processes.
  4. Technical Troubleshooting: Troubleshoot and resolve technical issues related to hardware and software, including network connectivity and system performance.
  5. IT Best Practices: Stay current with advancements and best practices in IT administration, including security protocols and data backup procedures.
Requirements:
  1. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
  2. Experience: Minimum of three years of experience in a similar role, with extensive knowledge and experience with IT systems, networks, and related technologies.
  3. Skills: Exceptional problem-solving skills, organizational abilities, and time management capabilities. Excellent interpersonal and communication skills.