IT Support Specialist
1 month ago
Caliberly is seeking a highly skilled IT Support Staff to join our team. As an IT Support Staff, you will be responsible for providing technical assistance and troubleshooting on hardware and software issues, ensuring printer management configuration, and setting up Apple devices and AV systems.
Key Responsibilities:- Perform regular check-ups or inspections on networking devices, AV infrastructure, and other IT/AV related peripherals.
- Provide technical assistance and troubleshooting on hardware/software issues.
- Ensure printer management configuration and other scanning devices.
- Set up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals.
- Perform backup and restoration of IOS platform devices if required.
- Set up projectors, and sound systems as per request.
- Set up gaming devices for personal use and events.
- Install and update application software as required with management approval.
- Set up the operating system (Windows XP, 7, 8 & 10, 11 & MAC OSX).
- Assist in events for technicalities and sometimes printing/laminating/labelling.
- Perform any other related duties as required and asked by the reporting manager.
- Diploma/Degree in Computer Science, Information Technology, or similar.
- Minimum 2-5 years of experience as an IT Support Specialist.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
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