Healthcare Service Director
6 days ago
We are seeking a dynamic and experienced Healthcare Service Director to oversee the day-to-day operations of our home nursing services. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and a passion for providing exceptional care to clients in the comfort of their homes.
Key Responsibilities:
- Operations Management: Oversee the daily operations of the home nursing services, ensuring efficiency, quality, and compliance with regulatory standards.
- Team Leadership: Manage and mentor a team of nursing staff, providing guidance, support, and training as needed.
- Policy Development: Develop and implement policies and procedures to optimize workflow and enhance the delivery of care.
- Cross-Departmental Collaboration: Coordinate with other departments, including HR, finance, and scheduling, to ensure seamless operations.
- Performance Monitoring: Monitor and analyze key performance indicators to identify areas for improvement and implement strategies to enhance service delivery.
- Client-Centered Care: Collaborate with healthcare professionals, clients, and their families to develop and implement personalized care plans.
- Quality Assurance: Conduct regular audits and quality assurance checks to maintain high standards of care.
- Industry Knowledge: Stay current with industry trends, regulations, and best practices to ensure compliance and innovation in service delivery.
- Issue Resolution: Handle any escalated issues or complaints in a timely and professional manner, working towards resolution and client satisfaction.
Qualifications and Requirements:
- Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred)
- Minimum of 5 years of experience in healthcare management, preferably in home nursing or a similar setting
- Fluent in Arabic and English (both written and spoken)
- Strong leadership abilities with excellent interpersonal and communication skills
- Proven track record of effectively managing teams and driving performance improvement
- Knowledge of healthcare regulations, policies, and procedures
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment
- Proficient in Microsoft Office Suite and other relevant software applications
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