Customer Service Director
7 days ago
NMC Healthcare seeks a Customer Relations Manager to lead our patient experience initiatives. This role is responsible for developing and implementing strategies to enhance customer satisfaction, improve communication, and foster a culture of excellence.
Responsibilities- Culture Transformation: Develop and maintain a culture that prioritizes patient satisfaction, empathy, and respect.
- Customer Feedback: Gather and analyze feedback from patients, families, and staff to identify areas for improvement.
- Service Standards: Establish and communicate high standards for customer service, ensuring consistent delivery across departments.
- Training and Development: Provide ongoing training and coaching to staff on effective communication, conflict resolution, and problem-solving skills.
- Quality Improvement: Collaborate with teams to identify and implement process improvements that enhance the patient experience.
- Educational Background: Bachelor's degree in a related field (commerce, administration, or medical); MBA/MSc preferred.
- Experience: Minimum two years of management experience in a healthcare setting, with a proven track record of improving customer satisfaction.
- Skills: Excellent leadership, communication, and interpersonal skills; ability to build strong relationships with diverse stakeholders.
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Director of Customer Success
2 days ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeAbout the Role:The Director of Customer Success is a pivotal position at Moody's Investors Service, playing a crucial role in driving profitability through client retention and adoption of our solutions.As a key member of our organization, you will coordinate internal resources to enhance customer engagement, deliver timely content, and drive higher...
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Customer Service Ambassador
6 days ago
Dubai, Dubai, United Arab Emirates Global Service Full timeJob Description\As a sales professional at Global Service, you will play a vital role in delivering exceptional customer experiences and driving business success. Your primary responsibilities will include:\Main Responsibilities\\Deliver outstanding customer service, responding to customer inquiries and resolving issues promptly.\Assist customers in finding...
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Customer Service Representative
7 days ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeIn this role as Customer Service Representative in our Technical Service Group (TSG), you will be the primary point of contact for our customers' technical inquiries and concerns. You will provide timely and effective solutions to resolve issues and improve customer satisfaction.The ideal candidate will have a strong understanding of IT operations, including...
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Customer Service Rider
1 week ago
Dubai, Dubai, United Arab Emirates Tawseel Delivery Service Full timeTawseel Delivery Service values our customers and strives to provide them with exceptional delivery experiences. As a Customer Service Rider, you will play a vital role in ensuring our customers receive their items promptly and securely.Key Responsibilities:Customer SupportInteract with customers to understand their needs and preferences.Address any customer...
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Transportation Services Director
7 days ago
Dubai, Dubai, United Arab Emirates Carzilla Auto Service Full timeAbout Us:At CARZILLA AUTO SERVICE, we are committed to delivering exceptional services to our customers. As an Automotive Quality Controller, you will be responsible for ensuring the quality of our vehicles and providing excellent customer service.Key Responsibilities:Identify and report any defects or issues with vehicles.Conduct regular vehicle inspections...
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Customer Experience Director
12 hours ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Full timeTransform Customer Experiences as a Customer Experience DirectorWe are seeking a highly motivated and results-driven Customer Experience Director to join our team. As the Store Manager, you will be responsible for driving the store business and building a loyal customer base.Responsibilities:Ensure all operating standards are followed from stock...
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Director of Strategic Sales
3 days ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeAbout the TeamWe are a dynamic and collaborative team of sales professionals who are passionate about driving growth and revenue within Moody's Data Apps/KYC space. As a Director - KYC & Data Solutions Energy & Public Sector, you will have the opportunity to work closely with internal stakeholders and fellow sales colleagues to develop and execute strategic...
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Customer Experience Director
3 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeJob DescriptionThe Customer Experience Director is responsible for ensuring exceptional customer satisfaction and maintaining quality standards in a hospitality establishment.Key Responsibilities:Develop and implement customer experience strategies to enhance satisfaction.Monitor and analyze guest feedback to identify areas for improvement.Coordinate with...
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Customer Service Director
3 days ago
Dubai, Dubai, United Arab Emirates ENTERTAINER FZ LLC Full timeAbout The EntertainerThe Entertainer FZ LLC is a leading digital company dedicated to delivering exceptional customer experiences by offering the best incentives globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide.Job Description:We are seeking an...
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Customer Experience Director
7 days ago
Dubai, Dubai, United Arab Emirates UiPath Full timeWe're looking for a talented individual to join our team as a Customer Experience Director.About the RequirementsRequirements include:Extensive experience in customer success roles, with a proven track record of driving customer satisfaction, adoption, and retentionStrong leadership and team-building skills, with the ability to inspire and motivate...
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Customer Experience Director
7 days ago
Dubai, Dubai, United Arab Emirates Abercrombie And Fitch Co. Full timeAbercrombie And Fitch Co is seeking a Customer Experience Director to lead a team of associates and deliver exceptional customer service.The ideal candidate should be assertive, analytical, and trustworthy as a leader of a retail business. They should utilize applied learning to evolve as business leaders and improve store results.Key...
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Client Services Director
3 days ago
Dubai, Dubai, United Arab Emirates Alba Corporation Full timeThe Client Services Director will play a critical role in shaping our customer service strategy at Alba Corporation. This position requires a results-driven leader who can drive business growth through effective team management and customer relationship building.Main Responsibilities:Strategic Planning: Develop and implement customer service strategies that...
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Customer Service Director
1 week ago
Dubai, Dubai, United Arab Emirates Rolla Suites Hotel Full timeKey ResponsibilitiesManage the front desk operations, including supervising staff and managing customer relationships.Maintain a clean and organized workspace, ensuring that all necessary stationery and materials are available.Provide timely and accurate customer service, handling complaints and specific customer requests.Troubleshoot emergencies and ensure...
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Client Services Director
3 days ago
Dubai, Dubai, United Arab Emirates Sobha Realty Full timeWe at Sobha Realty are looking for a Client Services Director to manage customer relations processes and ensure efficient issue resolution. Key responsibilities include:Managing customer relations processesMaintaining awareness of progressEnsuring timely issue resolutionTo excel in this role, you should have a Bachelor's Degree in Civil, Electrical, or...
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Director of Culinary Services
3 days ago
Dubai, Dubai, United Arab Emirates PALAZZO VERSACE HOTEL L.L.C Full timeResponsibilitiesThe Director of Culinary Services will be responsible for leading our culinary team, developing and implementing new menu strategies, managing staff, and ensuring that our high standards of food quality and presentation are consistently met.You will work closely with our Executive Chef and Outlet Managers to plan and coordinate menu...
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Director of Escrow Services
6 days ago
Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full timeAre you a results-driven professional looking for a new challenge? As a Director for Escrow Product at First Abu Dhabi Bank, you'll have the opportunity to lead the strategic vision, development, and management of our escrow product offerings. This role requires a strong understanding of escrow services, including industry best practices, emerging...
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Courier Services Director
2 days ago
Dubai, Dubai, United Arab Emirates FedEx Group Full timeWe are seeking a Courier Services Director to join our team at FedEx Group.As a Courier Services Director, you will be responsible for leading our courier services team, ensuring the safe and efficient delivery of packages across the region.Your Key Responsibilities will include:Developing and implementing effective courier services strategiesMaintaining...
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Residential Services Director
7 days ago
Dubai, Dubai, United Arab Emirates Minor International Full timeWe are seeking a highly skilled Residential Services Director to join our team at Minor International.Job DescriptionThe successful candidate will be responsible for overseeing the residential services team and ensuring that all villas are operated in accordance with the company's policies and procedures.Team Management:Manage and supervise a team of villa...
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Customer Service Director
6 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAbout YouWe are looking for an experienced and charismatic Reception Manager who is passionate about delivering exceptional guest experiences. As a key member of our team, you will be responsible for ensuring that every guest interaction is nothing short of extraordinary.The ideal candidate will have a minimum of 2 - 3 years' experience in a similar role in...
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Guest Services Director
6 days ago
Dubai, Dubai, United Arab Emirates Siro Full timeAbout Our Team: At SIRO One Za'abeel, we believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. Our team is open-hearted, intuitive, generous, and spontaneous in spirit. We are committed to investing in the growth of our company, and that means we are committed to...