Guest Experience Manager
3 days ago
We are seeking a highly organized and detail-oriented Guest Experience Manager to join our team. In this critical role, you will be responsible for overseeing the bell services operation, ensuring seamless guest experiences, and maintaining the highest standards of quality and efficiency.
About the JobAs Guest Experience Manager, you will be the main point of contact for our guests, handling all aspects of their arrival and departure. You will work closely with the front desk team to ensure timely and efficient processing of guest information, while also collaborating with other departments to coordinate activities, events, and amenities.
Your primary responsibility will be to manage the bell services team, providing guidance, support, and feedback to ensure they meet the highest standards of performance. You will also be responsible for maintaining accurate records, managing inventory, and ensuring compliance with company policies and procedures.
Responsibilities- Manage the bell services team, providing guidance, support, and feedback to ensure exceptional performance.
- Closely collaborate with the front desk team to ensure timely and efficient processing of guest information.
- Coordinate activities, events, and amenities with other departments to create seamless guest experiences.
- Maintain accurate records, manage inventory, and ensure compliance with company policies and procedures.
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guest experience manager
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Guest Experience Coordinator
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Guest Experience Supervisor
3 weeks ago
Dubai, Dubai, United Arab Emirates Holiday Inn Full timeBachelor of Hotel Management (Hotel Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description What is the job? Working as a Guest Experience Supervisor, you will ensure all team members are trained and maintaining Holiday Inn's brand service style and behavior; you will supervise the day-to-day team with the support of the Duty Manager...
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Guest Experience Specialist
5 days ago
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Guest experience executive
4 days ago
Dubai, Dubai, United Arab Emirates GUESTA Holiday Homes Full timeWelcoming guests, ensuring the highest level of customer experience.Key Responsibilities:Pre check-in: Contacting guests one day prior to arrival, ensuring the guest has received and understood check-in instructions, reconfirming the time and exact location of the residence.Check-in: Arrive in advance of the guest to ensure the apartment is compliant with...
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Guest Experience Coordinator
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