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Sales Operations Specialist

1 week ago

Dubai, Dubai, United Arab Emirates AWS Distribution Full time

AWS Distribution is seeking a Sales Operations Specialist to join our dynamic team. As a key member of the sales team, you will be responsible for providing support to the sales team and ensuring smooth operations of sales activities.

Main Responsibilities:
  1. Sales Enablement: Assist the sales team in generating leads, preparing quotes, and processing orders promptly and accurately.
  2. Customer Service: Provide exceptional customer service by promptly addressing inquiries, resolving complaints, and ensuring customer satisfaction.
  3. Inventory Coordination: Monitor stock levels of toner, cartridges, printers, and drums, and coordinate with the inventory team to ensure availability of products.
  4. Market Analysis: Stay updated on industry trends, competitor products, and market developments to identify opportunities for growth.
  5. Reporting: Maintain accurate records of sales transactions, customer interactions, and product inventory.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience as a Sales Coordinator or similar role, with a focus on toner, cartridges, printers, and drums.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficiency in Microsoft Office Suite and CRM software.