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Retail Operations Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Panerai Full time
About the Job

We are seeking a highly skilled Retail Operations Specialist to join our team in MEIA. The ideal candidate will have excellent analytical and online skills, with the ability to manage daily retail operations following the Maison's procedures and policies.

The successful candidate will work closely with the CRM & E-Commerce Manager to facilitate the performance, development, and client experience of the internal and external network in MEIA. They will supervise boutique teams, ensuring they are aware of and aligned to the Maison's standards (experience, service, sales skills).

Key Responsibilities
  • Visit boutiques frequently to supervise all the business aspects and ensure application of all Maison guidelines
  • Organize CS platform visits for Client Advisors and the commercial team
  • Support with scheduling and organizing trainings for the retail staff

The Retail Operations Specialist will also be responsible for supporting with the implementation of action plans in the whole network.

Requirements
  • Excellent analytical and online skills
  • Team player with strong interpersonal, writing, and presentation skills
  • Attention to detail with the ability to handle multiple tasks simultaneously
  • Fluent English and Arabic (written and spoken)

This is an exciting opportunity for a motivated and organized individual to join our team and make a real impact in the luxury goods industry.