Manager People Operations- T&p
3 weeks ago
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
- Role Summary:
- As a Tech and Product partner, this role is about partnering closely with our stakeholders and supporting their organizational needs. This role has aspects to it that are operational and other parts that are creative - you never know what new initiatives you may be working on next quarter We’re really looking for someone that is flexible, creative and resourceful - there is so much to do and you’ll have the autonomy to make things happen. The role entails managing the operational day-day requests that come in, partnering with Tech & Product to drive quarterly initiatives and partnering with the People Team to support in aligning our stakeholders with People initiatives.
- What’s On Your Plate?- Scope-
- You’ll be supporting multiple tribes end to end with their experiences - what talent the tribes need, how to onboard new joiners, how we develop talent in the tribe, to managing the separation when it’s decided to part ways.
- Your decisions will be data driven and will be expected to capture metrics that drive decision making in the tribes you’re owning.
- Your tribes will include both local UAE members as well as remote teams
- Pre-Boarding-
- Collaboration with the T&P Core People Operations specialist to ensure a seamless joining (i.e. supporting in comms, alignment with manager on first two weeks calendar, connecting them with teams or managers, etc)
- Onboarding responsibilities include-
- Functional Onboarding. Co-driving functional onboarding experience with T&P People partners
- Tribe Onboarding. Designing tribe onboarding experience with key stakeholders
- Onboarding KPIs. Monitoring both functional and tribe level onboarding experience KPIs and driving initiatives to iterate with internal stakeholders.
- People Experience-
- Probation Review. Responsible for driving probation discussions with Talabati and Manager.
- Peakon Initiatives. Responsible for collaborating on quarterly peakon initiatives (i.e. workshops, trainings, capturing feedback, etc) through capturing feedback and creating datapoints.
- Engagement Activities. Designing with Tribe leads and facilitating engagement activities on a Tribe and Squad level.
- Communication & Visibility. Responsible for creating and managing visibility on Tribe/Squad structures and on Tech & Product and Organization wide initiatives.
- People Team Initiative Support. Responsible for supporting on key initiatives between Tech and Product and TA, Rewards and Talent Development.
- New Office.
- People Development-
- Talent Development. Working with the Tech & Product Talent Development Partner to design a learning strategy for each of the tribes you own.
- Performance Management.
Calibrations. Running yearly calibrations for your tribes with stakeholders to ensure equal assessments of each individual in the tribe.
-Development Plans. Initiating and monitoring development plans with managers for the relevant team members.
-Warning Letters. When and as needed in alignment with company policy.
Man-power planning-
- Planning. Working with Tribe leads to align on quarterly man power planning - capturing numbers needed as well as data entry into the Microsoft Dynamics AX system.
- Change Management. Managing changes in alignment with the Director of People Operations - T&P for any changes (i.e. swaps, cancellations, new positions)
- Organizational Health-
- Tribe Health. Monitoring Tribe-level health through tools like peakon and tableau.
- Tribe Health Initiatives. Based on Tribe Health findings building initiatives
- People Grievances-
- Day-to-day. Managing day-to-day requests/queries/
-
Mena Amps
7 months ago
Dubai, United Arab Emirates Q-Express Documents Transport Full timeFluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...
-
Lead, Office and Operations Support, Middle East
8 months ago
Dubai, United Arab Emirates S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 Lead, Office and Operations Support, Middle East **The Team**: The Executive & Operations Support (EOS) team is a set of professionals who work collaboratively to manage day-to-day operations in partnership with Site Lead to plan, manage, and execute various office operations related...
-
Reward and People Systems Advisor
1 week ago
Dubai, United Arab Emirates Kent Plc Full timeAbout you: Join us. Unleash your energy within. If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the energy sector. We love people who know their own potential and are not afraid to...
-
Head of People
3 weeks ago
Dubai, United Arab Emirates People Partners Full timeOur client is looking for a Head of People & Culture to join. You will contribute to the company's performance by providing tactical and strategic consulting on people and organization development strategies supporting the business objectives. **Responsibilities**: - Deliver business-critical advice and strategic support on all aspects of Human Resources...
-
Vmware Nsx-t Consultant
4 days ago
Dubai, United Arab Emirates Global KPO Full time**Value Add credentials **:VCP for VMware Network Virtualization (NSX-T) - Design, deploying, maintaining, and supporting networks in NSX-T - Providing security and network support for overlay networking and firewall services. - Ensuring network reliability and availability through well-planned and implemented solutions - Delivering network and security...
-
Lead, Office and Operations Support, Middle East
7 months ago
Dubai, United Arab Emirates S&P Global, Inc. Full timeLead, Office and Operations Support, Middle East **About the Role**: **Grade Level (for internal use)**: 08 **Lead, Office and Operations Support, Middle East** **The Team**: The Executive & Operations Support (EOS) team is a set of professionals who work collaboratively to manage day-to-day operations in partnership with Site Lead to plan, manage, and...
-
HR Manager, Mea&t
4 months ago
Dubai, United Arab Emirates Kerr Full timeOperating Company: Kerr Location: Dubai,Dubai,AE Date Posted: September 13, 2024 Req Number: R5020964 **JOB SUMMARY**: The **HR Manager** is holding all scope of HR processes for MEA&T region The **HR Manager** proceeds all streams of HR function across the Region included but not limited: - Recruiting, selection and on boarding processes - Data...
-
People Operations Manager
2 months ago
Dubai, United Arab Emirates lalamove Full timeAt Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s...
-
People Operations Manager
2 weeks ago
Dubai, United Arab Emirates RetailNext Full timeRetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the decisions...
-
Business Operations Manager
2 weeks ago
Dubai, United Arab Emirates People Partners Full timeOur client is a new brand Yoga Studio based in Dubai. We are looking to hire a driven Business Operations Manager to maximize our company’s operating capabilities, oversee our marketing strategies, and guarantee customer satisfaction. **Business Operations Manager Responsibilities**: - Collaborating with relevant parties to create a budget. - Overseeing...
-
People Operations Manager
2 days ago
Dubai, United Arab Emirates Careem Full timeCareem is building 'the everything app' for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...
-
People Operations Manager
2 days ago
Dubai, United Arab Emirates Careem Full timeCareem is building ‘the everything app’ for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...
-
People Operations Manager
4 days ago
Dubai, United Arab Emirates KAVAK Careers Full time**Who WE are?** KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America and after 5 years of its foundation we became** the first Unicorn Company **(valued at more than one billion dollars) in the history of Mexico. We work smart and make things happen, offering the easiest, safest and most...
-
Manager People Operations
3 weeks ago
Dubai, United Arab Emirates Talabat Full timeWhen you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...
-
Manager People Operations
3 weeks ago
Dubai, United Arab Emirates Talabat Full timeWhen you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...
-
Head of Operations
3 weeks ago
Dubai, United Arab Emirates People Partners Full timeOur client is looking for a Head of Operations to join. Efficient and effective leadership and management of people and processes in Operation (DED, Offshore & Free Zone) & Transport across the Offices in the UAE. **Requirements**: - Managerial Responsibilities - Participate and provide inputs in various control, governance, and advisory committees, as...
-
People Operations Officer
1 week ago
Dubai, United Arab Emirates Sephora Full time**At Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to...
-
People Operations Executive
7 months ago
Dubai, United Arab Emirates Justlife Full time**Justlife** is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? **Come onboard and dedicate...
-
Operations Manager
2 days ago
Dubai, United Arab Emirates People One Full timeOne of our client is looking for Operations Manager in a contracting company who is into construction sector. - Develop and implement project execution strategy, ensure the implementation of quality control standards and cost control on project for on time completion. - Execute daily operations of monitoring the work executed by the engineering team at site...
-
Head of People
1 week ago
Dubai, United Arab Emirates Chalhoub Group Full time**Who we are** We are a leading partner for luxury across the Middle East. With more than stores, brands and over years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and...