Sales & Operations (B2b)

2 weeks ago


Dubai, United Arab Emirates Be Happy Travel & Tourism LLC Full time

Job Vacancy**:Sales & Operations (B2B)** - Destination Management Company.

Company**:Be Happy Travel & Tourism L.L.C.**

A leading Destination Management Company (DMC) specializing in providing comprehensive travel services to B2B clients worldwide. With our deep expertise and a commitment to delivering exceptional services, we are dedicated to creating memorable experiences for our travel partners and their customers.

**Position**:
We are currently seeking a dynamic and motivated individual to join our team as a **Sales & Operations (B2B)**. This role will play a pivotal role in managing client inquiries, confirming bookings, and coordinating with the operations team to ensure seamless service delivery.

**Location**:
Dubai, UAE / Remote

**Responsibilities**:

- Respond to client inquiries promptly, providing detailed information about requirements.
- Prepare tailored proposals and quotations based on client needs and preferences.
- Maintain regular follow-ups with clients to address questions, provide additional information, and finalize bookings.
- Coordinate with the operations team to arrange ground services, including transportation, accommodation, tours, and activities.
- Ensure all bookings are accurately communicated to clients and the operations team, and any changes or special requests are handled efficiently.
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction and encouraging repeat business.
- Gather and analyze client feedback to improve services and address any areas of concern.
- Prepare regular reports on sales activities, performance metrics, and client feedback.

**Requirements**:

- Bachelor's degree in Business / Tourism Administration, Hospitality Management, or related field.
- Minimum 2 years of experience in sales and/or operations roles within the travel industry, preferably in a B2B environment.
- Proven track record of achieving sales targets and delivering exceptional customer service.
- Excellent communication and negotiation skills, with the ability to build rapport with clients and colleagues.
- Strong organizational and time management skills, with the ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office suite and CRM software.
- Knowledge of the Dubai tourism market and local attractions is a plus.
- Fluent in English; additional language skills are advantageous.

**How to Apply**:
Pay: AED3,000.00 - AED5,000.00 per month



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