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Franchise Hotel
4 months ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.
**About Us**
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
**Your day to day**:
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- **Mixing and Serving Drinks**: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, according to established recipes and standards.***
- **Customer Service**: Greet customers in a friendly and welcoming manner, take drink orders, and ensure prompt and **accurate** service. Address customer inquiries and resolve any issues or complaints courteously and professionally.***
- **Product Knowledge**:Possess** a deep understanding of the drink menu, including the ingredients, preparation methods, and presentation. Make recommendations to customers based on their preferences.***
- **Bar Maintenance**:Maintain** a clean and organized bar area, including stocking supplies, glassware, and garnishes. Ensure that all equipment is in good working order.***
- **Compliance with Regulations**: Adhere to all local, state, and federal laws **regarding** the sale and service of alcoholic beverages. Verify the age of customers to ensure they are of legal drinking age.***
- **Safety**: Follow safety protocols and guidelines to prevent accidents and promote a safe environment for both customers and staff.***
- **Cash Handling**: Accurately handle cash transactions, provide change, and **maintain** an organized cash register. Keep track of tabs for customers who open tabs.***
- **Menu Development**: Collaborate with management in developing and updating the drink menu to incorporate seasonal ingredients and trends.***
- **Teamwork**: Work closely with other staff members, including servers, kitchen staff, and management, to ensure smooth operations and excellent customer service.***
- **Inventory Management**:Monitor** and manage bar inventory, including ordering and restocking supplies as needed. Track consumption of beverages to minimize waste and theft.***
- **Responsible Alcohol Service**: Ensure responsible alcohol service by monitoring customer consumption, **identifying** intoxicated customers, and taking **appropriate action** to prevent over-serving.***
- **Entertainment**: Some pool and beach clubs may have entertainment events, such as live music or DJ performances. Bartenders may **be responsible for** coordinating beverage service during these events.**
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***
**What we need from you**
*** Languages** **Required**: English**
*** Years** **of** **Experience**: Min 2 - Max 5**
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***:
- **Extensive knowledge of champagne, wine and cocktails****:
- **Previous bartending experience in a luxury hotel or high end bar setting****:
- **Proven track record of delivering exceptional guest service**:
- **Professional appearance and demeanor****:
- **Ability to work flexible hours, including late nights, weekends and holidays
**What we offer**
*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**
*** Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.