Franchise Hotel
4 weeks ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.
**About Us**
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
**Your day to day**:
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- ** **Salon Management**:
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- ** **Oversee the setup and management of the hotel's salon facilities, ensuring a high standard of service and cleanliness.**
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- ** **Develop and implement salon policies, procedures, and operational guidelines.**
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- ** **Maintain an organized and well-equipped salon space.**
- ** **Team Leadership**:
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- ** **Lead and inspire a team of hairstylists, ensuring a positive and collaborative work environment.**
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- ** **Conduct regular training sessions to enhance the skills and knowledge of the salon team.**
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- ** **Foster a culture of exceptional customer service and professionalism.**
- ** **Client Services**:
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- ** **Provide a wide range of hair care services, including cutting, styling, coloring, and treatments.**
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- ** **Consult with clients to understand their preferences and recommend suitable hairstyles.**
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- ** **Stay updated on the latest trends and techniques in hairdressing.**
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- ** **Guest Relations**:
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- ** **Build and maintain strong relationships with hotel guests by delivering personalized and memorable experiences.**
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- ** **Address guest feedback and resolve any issues promptly and professionally.**
- ** **Product Knowledge and Sales**:
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- ** **Stay informed about the latest hair care products and recommend suitable products to clients.**
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- ** **Actively promote and sell salon products to enhance revenue.**
- ** **Health and Safety**:
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- ** **Ensure compliance with health and safety regulations in the salon.**
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- ** **Maintain a clean and hygienic working environment**
**What we need from you**
*** Presentable personality for hospitality**
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- **Ability to provide exceptional customer service and maintain a friendly and welcoming demeanor.**
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- **Keen attention to detail in hair styling, coloring, and treatment.**
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- **Creative and artistic flair for creating unique and trendy hairstyles.**
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- **Ability to customize styles to suit each client's individual preferences and needs.**
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- **Proven experience as a Hairdresser with a focus on salon management.**
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- ** **Additionally, that understands the fundamentals of nail services**
**What we offer**
*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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