Receptionist - Franchise

3 weeks ago

Dubai, United Arab Emirates Hilton Technologies Full time

Receptionist - Franchise

**Job Requirements
**A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Comply with hotel security, fire regulations and all health and safety legislation
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
**Work Experience
**Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

**Benefits
**Basic Salary

Housing Allowance

Transportation Allowance

Monthly Service Charge

Life & Medical Insurance

Air Ticket Entitlement once every two years
**Disclaimer**
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

  • Receptionist - Franchise

    4 weeks ago

    Dubai, United Arab Emirates Hilton Technologies Full time

    Receptionist - Franchise **Job Requirements**A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

  • Receptionist

    3 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

  • Receptionist and Customer Support Professional

    5 days ago

    Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

    About UsAl Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, leading the rapid development of automobile business in the UAE. We continue to contribute to Toyota's worldwide growth while enjoying undisputed leadership in the UAE in terms of the largest number of vehicles on the road.Our...

  • Receptionist (Arabic Speaker)

    3 weeks ago

    Dubai, United Arab Emirates Kitopi Full time

    Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

  • Front Office Associate

    2 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Front Office Associate

    2 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

  • Estate Agency Receptionist

    3 weeks ago

    Dubai, United Arab Emirates Talent Pal Full time

    **JOB SUMMARY**: Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction. **Summary of essential job functions**: - Answer telephones and transfer to appropriate staff member. - Meet and greet clients and...

  • Guest Relations Manager

    3 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

  • Reservations Manager

    2 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Franchise Hotel

    2 weeks ago

    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Franchise Hotel

    3 days ago

    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...

  • General Manager for a Growing International Clinic

    2 weeks ago

    Dubai, United Arab Emirates International Leading Hair Restoration Clinic Full time

    **General Manager (GM) for a growing International Clinic (Must be based in Dubai).** We are looking for an experienced management professional with a proven track record and the ability to manage small teams, grow business and get results. **Position Summary** Provide the leadership, management and vision necessary to ensure that the company has...