Guest Service Agent
2 months ago
Guest Service Agent - Franchise
**Job Requirements
**Key Responsibilities:
- Greet and check-in guests in a friendly and efficient manner
- Handle guest inquiries and provide accurate information about the hotel and local area
- Assist guests with reservations, room changes, and other requests
- Process payments and maintain accurate records
- Collaborate with other departments to ensure guest satisfaction
- Resolve any guest complaints or issues in a timely and professional manner
- Maintain a clean and organized front desk area
- Stay up-to-date on hotel policies and procedures
- Communicate effectively with guests and team members in multiple languages
Qualifications:
- High school diploma or equivalent
- Previous customer service experience preferred
- Fluent in multiple languages, including [Insert languages here]
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work flexible hours, including nights, weekends, and holidays
- Knowledge of hotel reservation systems is a plus
**Work Experience
**Qualifications:
- High school diploma or equivalent
- Previous customer service experience preferred
- Fluent in multiple languages, including [Insert languages here]
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work flexible hours, including nights, weekends, and holidays
- Knowledge of Opera is a plus
**Disclaimer**
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates STARZONE SUITE Full timeWe are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. **Guest Service Agent duties...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates GRAND EXCELSIOR HOTEL DEIRA Full time**Essential Functions**: The Guest Service Agent will be able to check-in, check-out Guests and cashiering. **Supportive Functions**: Agent must be familiar with reservations system and equipment. Rate structure and special packages including D.C.S., Set, T/A, A/L Discounts, Rates, Room types, all applicable coding honey moon, Packages, Travel vouchers,...
-
Guest Service Agent
7 months ago
Dubai, United Arab Emirates Royal Central Hotel Full timeAs Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **Responsibilities**: - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. - Coordinate with...
-
Guest Service Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
8 months ago
Dubai, United Arab Emirates FLORA INN HOTEL DUBAI a For Full timeService agents in this industry perform a variety of tasks depending on the services they provide to the guest, the size of the property they oversee, and its location. Here are some tasks a guest service agent may be responsible for: - welcoming guests as they arrive at the property and making a positive first impression - checking guests in, issuing keys...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates Grandeur Hotel Full timeAs a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. - Welcome guests upon their arrival and assign rooms - Perform all check-in and check-out tasks - Manage online and phone reservations - Provide information about hotel,...
-
Guest Service Agent
7 months ago
Dubai, United Arab Emirates Mövenpick Hotel Jumeirah Village Triangle Full time**Guest Service Agent** First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Work with a diverse group of heartists - Be a part of Accor prestigious team - Start your career with...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates IBIS Full time**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
4 months ago
Dubai, United Arab Emirates IBIS Full time**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Female Guest Service Agent
3 months ago
Dubai, United Arab Emirates ECOS Dubai Hotel, Al Furjan, Dubai Full time**Female Guest Service Agent** **Location**: ECOS Dubai Hotel, Al Furjan, Dubai **Position**: Guest Service Agent **About Us**: At ECOS Dubai Hotel, we are passionate about delivering exceptional guest experiences. Situated in the vibrant Al Furjan area, our hotel is dedicated to excellence in hospitality. We are currently seeking a motivated and...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates Stn advertising Full time**Job Title**: Guest Service Agent **Reports To**: Front Office Manager **Location**: DUBAI **Job Summary**: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring their stay is comfortable and memorable. This role includes handling check-ins and check-outs, responding to guest inquiries, and...
-
Guest Service Agent
8 months ago
Dubai, United Arab Emirates First Central Hotel Suites Full timeGuest service agents-communicate with looking to make or cancel hotel reservation. - greet the guest upon arrival - assign them rooms - check in and check out - collect payment - issue keys Ability to Commute: - Dubai (required) Ability to Relocate: - Dubai: Relocate before starting work (required)
-
Guest Service Agent
7 months ago
Dubai, United Arab Emirates IBIS Full timeCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you...
-
Guest Service Agent
4 weeks ago
Dubai, United Arab Emirates IBIS Full time**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates IBIS Full time**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates EasyGo Holiday Homes Full time**ONLY APPLY IF YOU PREVIOUSLY HAVE WORKED FOR A HOLIDAY HOMES COMPANY OR HOTEL IN DUBAI** **About EasyGo Holiday Homes**: EasyGo is one of the leading short-term companies offering a selection of studios, apartments, penthouses, townhouses and villas for a daily or monthly basis for holiday home rentals, photoshoots, events and product launching in Dubai....
-
Guest Service Agent
7 months ago
Dubai, United Arab Emirates IBIS Full timeCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates ADAGIO Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Service Agent
6 months ago
Dubai, United Arab Emirates ADAGIO Full timeCompany Description **OUR COMMITMENT TO DIVERSITY & INCLUSION**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **WHY WORK FOR ACCOR?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every...