IT Support
5 days ago
**Responsibilities**:
- Troubleshoot and resolve hardware, software, and network issues promptly.
- Monitor and manage IT help desk tickets, ensuring timely resolution and follow-up.
- Assist with the setup and maintenance of network infrastructure and security protocols.
- Train users on new systems and software, providing ongoing support and documentation.
- Maintain inventory of IT equipment and supplies, coordinating purchases as needed.
- Collaborate with other IT team members to improve processes and implement new technologies.
- Stay current with industry trends and advancements in technology.
**Qualifications**:
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a similar role.
- Strong knowledge of computer hardware, software, and networking concepts.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Familiarity with help desk software and ticketing systems is a plus.
**Job Types**: Full-time, Permanent
Pay: AED5,000.00 - AED6,000.00 per month
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