Operations Agent

2 weeks ago


Dubai, United Arab Emirates Mena Trading Company Full time

We are looking for an Operations Agent for E-commerce company who is capable of doing below job descriptions:

- Fulfilling orders by ensuring a smooth process from order confirmation until delivery.
- Checking, editing, and confirming order details (Addresses, Card messages, Products).
- Calling customers when required to answer specific requests or solve issues.
- Checking our internal portal and making sure products and inventory are updated correctly.
- Working with florists to make sure the products are arranged in a timely manner.
- Working with drivers to make sure orders are delivered on time.
- Answering calls, WhatsApp and live chat messages when required.
**Requirements**:

- Can speak English and Arabic
- Excellent Communication Skills
- Ability to handle pressure
NOTE: Please choose to attached your resume with your photo.

**Salary**: From AED4,500.00 per month

Application Question(s):

- What is your expected salary?
- Where are you located? In case, are you willing to be relocated?
**Experience**:

- Operations Agent: 2 years (preferred)

**Language**:

- Arabic and English (required)



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