Operations Agent
4 weeks ago
**DUTIES & RESPONSIBILITIES**:
Coordinate with airline operations
Manage schedules, passengers and coordinate boarding and descending tasks with operators
Handle queries from customers and accommodating unforeseen events
Maintain records of all operated flights in a well-organized manner
Track flights and communicate with operators about the status of flights to maintain smooth operations
Ability to communicate information and instructions both written and verbally
Awareness of calculations related to flight operations
Handle and resolve customer complaints regarding a product or service
Liaise with other departments to accomplish better results
Arrange for services obtained from third party vendors
Ensure compliance with airline and civil aviation authority regulations and that safety measures are carried out through the entire operation
Provide exceptional customer service at all times
**QUALIFICATIONS**:
With experience in Aviation Industry and/or as flight operation
Trainable and willing to learn more
Basic Skills in Microsoft office
Can work under pressure and/or urgent basis
With determination, dedication and motivation in work
**Job Types**: Full-time, Permanent
**Experience**:
- Flight Operation: 1 year (preferred)
Application Deadline: 16/12/2024
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