Cargo Agent

3 months ago


Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents with edge cutting facilities, focus on innovations, efficiency and sustainability.

As Cargo Agent, you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)

In this role, you will:

- Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
- Follows the day-to-day operations related to own job
- Discusses safety concerns openly and reports them to the relevant supervisor
- Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
- Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
- Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures.
- Enters data manually or automatically in the cargo systems in a timely manner
- Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
- Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc.) in line with IATA manuals
- Performs all related cargo handling activities and operates equipment as required (tow trucks, forklifts, etc) for movement of loads.
- Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner.

Qualifications & Experience: To be considered for the role, you should meet the below requirements:

- O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
- Good English command
- UAE passport with Khulasat Al Qaid
- Completed military service


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