Customer Service and Reservations

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Job Overview **Responsibilities**: - Assisting clients with planning and making reservations. - Suggesting local tourists' attractions and places. - Process payments and send reservation confirmation to the clients. - Communicating with the Front Desk to confirm the reservation. - Explaining to the clients about the services the company offers. - Answering...

Emessa Travel and Tourism is currently looking for RESERVATION AGENT (OUTBOUND) **Responsibilities**: - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local...

Work Experience: Min. 2 years prior exp in travel agency reservation agent. - Qualification: Diploma or Bachelors - Experience deal with hotel, travel agency, transportation company. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...

We are looking for a Revenue Manager with 3 years experience in Hospitality Business to join our growing and developing Holiday & Short Term Rentals team. We are seeking for someone who is driven, customer focused, able to work well under pressure and can use their own initiative. They plan, approve, and supervise the deployment of systems and processes to...

Join a 4 -star hotel as a Reservation Supervisor, where you will oversee the reservation department's operations and ensure the efficient management of room bookings and guest inquiries. We are seeking a detail-oriented and customer-focused individual with strong leadership skills and a passion for hospitality to lead our reservation team. **Key...

Salaries: AED 3,500 - AED 4,000 + Commission. Job Function: - Confirm reservations for transportation using telephones, faxes, mail and computers. - Prepare customer invoices and accept payments. - Answer inquiries regarding information such as schedules, services, procedures and policies. - Assemble and issue required documentation such as itineraries. -...

A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

Summary You will be responsible to assist with the efficient running of the reservations department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The GSO - Reservations is responsible to assist the Director of Reservations in managing the Reservations Department and work...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Services Officer - Reservations is responsible to assist the Assistant Manager - Reservations in managing the Reservations...

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. **Reservation agent responsibilities** - Taking...

A reservations agent **assists customers in booking reservations for venues, tours, resorts, travel, restaurants, or events**. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. **Reservation agent responsibilities** - Taking...

**PLEASE CHECK THE JOB DESCRIPTION FIRST BEFORE APPLYING** - 2-3 Experience in Travel and Tourism Industry / Hotel Reservation Booking in UAE is a must. - We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions,...

1. **Customer Interaction**: - Provide accurate information about services, availability, pricing, and terms. 2. **Reservation Processing**: - Efficiently process and confirm customer reservations, ensuring accurate booking details. - Verify customer information and payment details and send booking confirmations. 3. **Availability Management**: -...

**As a Reservation Agent in the tourism industry, you will play a pivotal role in ensuring seamless travel experiences for our customers. You will be responsible for assisting travelers in booking accommodations, transportation, and other travel-related services. Your primary goal will be to provide exceptional customer service while efficiently managing...

**Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...

Provide exceptional customer service by assisting guests with booking accommodations, offering information about hotel amenities, rates, and policies. - Utilize reservation software and systems to make, modify, or cancel reservations accurately and efficiently. - Handle payment transactions, including processing credit card payments and issuing refunds when...

Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting local tourist...

J**ob Title**: Reservation Executive (with Ticketing Experience) **Location**: UAE **Key Responsibilities** - Process reservations for flights, hotels, and tour bookings. - Manage ticket bookings and ensure timely issuance and re-issuance as required. - Provide detailed travel information and support clients with itineraries, changes, and other booking...