Housekeeping Supervisor at Intercontinental Dubai

2 months ago

UAE, United Arab Emirates InterContinental Full time

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join **InterContinental Dubai Marina** as **Housekeeping Supervisor.**

**InterContinental Dubai Marina** is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly, and engaging service
- Lead the day-to-day operation of the department to ensure service standards are followed
- Handle Guest concerns and react quickly, logging and notifying the proper areas and complying with Company’s Corporate Code of Conduct
- Assist with the preparation of efficient departmental work schedules
- Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues
- Ensure Room Attendants are informed daily about priorities in their section
- Follow departmental policies and procedures
- Report necessary maintenance items to the Engineering department
- Follow all safety and sanitation policies

Ideally, you'll have some or all the following qualifications and experience we're looking for:

- At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment
- Excellent communication skills
- Must speak fluent English
- Knowledge of Microsoft Office and Opera

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

We are an equal opportunities employer.

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