Housekeeping Administrator at Intercontinental

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join **InterContinental Dubai Marina** as **Administrator
- Housekeeping.**

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence.

Your responsibilities and essential job functions include but are not limited to the following:

- Provide administrative support to the Housekeeping Department to ensure smooth and successful day-to-day administrative work
- Receive and convey messages between guests, room attendants, Supervisors, Engineering technicians accurately to ensure smooth operation
- Organize and control all office supplies, stationery, and work forms
- Liaise with staff in other departments and with external contacts
- Translating and typing of departmental manuals and other matters
- Possess good knowledge of the Hotel’s products and services
- Possess a good knowledge of the usage of all office equipment
- To run various status reports, to do opening shift and prepare room assignments
- To review logbooks for special requests and instructions
- To answer the phone and log all messages; and answer the phone as per the hotel standard
- To track room status, coordinate VIP rooms and make up rooms
- To log all lost & found items
- Keep in close contact with Engineering with reference to main tenancy repair & out of order rooms
- To inform security of any emergency brought to housekeeping’s attention
- To prepare and monitor room status reports for possible discrepancies
- To respond promptly & politely to any Guest requests. Details to be noted in the logbook and follow up accordingly

Ideally, you'll have some or all the following qualifications and experience we're looking for:

- Proficiency in computer programs like MS Word, Excel, PowerPoint, Outlook and working experience in hotel software like Opera is an added advantage
- Strong team player
- Self-motivated and possesses and eager to learn
- High level of flexibility and adaptability

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

We are an equal opportunities employer.