Customer Service Executive

2 months ago


Jebel Ali, United Arab Emirates CSS Group Full time

Jebel Ali, Dubai - UAE Posted 4 hours ago Active Consolidated Shipping Services LLC
Key Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Proactive way of working, regular follow up and updates to the customer.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing the product inside and out so that you can answer questions.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Communicate with sales and ensure the right feedback is obtained.

Should be able to differentiate and challenge network and sales based on the feedback.

Manage timely responses.

Perform data analysis.

Identify opportunities, risks and challenges and communicate.

Drive the Consols by ensuring weekly follow up with clients.

Maintain and update the Quote log( Customer’s) on a daily basis.

Follow up for an update from the network for rates and capacity issues and communicate accordingly at the time of quoting.

Needs to play an important role in building a very healthy Business relationship with the Team and should be approachable.

Escalation of issues in a timely manner.

Should be in a position to follow up for the Shipments, imports from US.

Should have thorough knowledge about Airport codes, Air routings etc.

Timely validation of contracted rates.

Interacts with customers in alignment with Sales.

Buddy system, will act as a back up for the pricing desk.

We are looking for

Minimum 3 years of experience in same role ( Customer Service - Freight Forwarding )

Must have good communication skill.

Bachelor's degree is mandatory.



  • Jebel Ali, United Arab Emirates CSS Group Full time

    Jebel Ali, Dubai - UAE Posted 3 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Proactive way of working, regular follow up and updates to the customer. Responding promptly to customer inquiries. Communicating with customers through various...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    **Job description** **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...


  • Jebel Ali, United Arab Emirates Talent Pal Full time

    Jebel Ali Dubai UAE Posted 16 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times. Proactive way of working regular follow up and updates to the customer. Responding promptly to customer inquiries. Communicating with customers through various...


  • Jebel Ali, United Arab Emirates Talent Pal Full time

    Jebel Ali Dubai UAE Posted 16 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times. Proactive way of working regular follow up and updates to the customer. Responding promptly to customer inquiries. Communicating with customers through various...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    We at Washmen are looking to hire a Customer Service Representative - Russian Speaking to join our team! **Requirements**: - Should also have at least 1 - 2 years of customer service experience **Salary**: Up to AED 4000 Location: Jebal Ali **Salary**: Up to AED4,000.00 per month **Salary**: Up to AED4,000.00 per month **Experience**: - customer...


  • Jebel Ali, United Arab Emirates Job seva Full time

    Customer service food packing labelling 11 hour duty one weekly off Saturday **Salary**: AED1,943.57 - AED3,000.00 per month Ability to commute/relocate: - Jebel Ali: Reliably commute or planning to relocate before starting work (required) **Experience**: - customer service: 1 year (preferred) Application Deadline: 25/08/2023


  • Jebel Ali, United Arab Emirates DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 81015 Time Type: Full Time Per client's job description but not limited to **DSV - Global transport and logistics** DSV is a dynamic workplace that...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    Washmen is gearing up to scale. Being part of one of the fastest growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth. **Responsibilities**: - Deliver superior service to customers by always positively surprising them. - Be proactive in handling...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    Washmen is gearing up to scale. Being part of one of the fastest growing startups in the Middle East, Washmen will provide you with a unique experience; helping shape a company facing the adventures and challenges of growth. **Responsibilities**: - Deliver superior service to customers by always positively surprising them. - Be proactive in handling...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    **Job description** **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    **Customer Service Representative - Arabic Speaking** **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state...


  • Jebel Ali, United Arab Emirates Washmen Laundry LLC Full time

    **About Washmen** Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well recognized for its quality, consistency and convenience. Washmen’s mission is to replace your washing and drying machine using state of the art technology and user-friendly app. The...


  • Jebel Ali Freezone, United Arab Emirates Ritchie Bros. Full time

    **Customer Service Representative** **-** **(** **230000DD** **)** **Description** **Move, Build, Grow your career!** As the premier global asset management and disposition company, Ritchie Bros. helps thousands of people around the world buy and sell heavy equipment, trucks, and other assets every month. With our multiple onsite and online selling...


  • Jebel Ali, United Arab Emirates MASS ALLIED FREIGHTERS Full time

    Freight forwarding company in JAFZA, seeking a highly skilled and experienced Manager to oversee our Customer Service and Sales Support team. **Responsibilities**: 1. Lead, mentor, and motivate the Customer Service and Sales Support teams to achieve departmental goals and objectives. 2. Develop strategies to enhance customer satisfaction by ensuring prompt...

  • Sales Executive

    2 weeks ago


    Jebel Ali, United Arab Emirates Arenco Logistics Co LLC Full time

    We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, having knowledge of 3PL Logistics with contacts/ customer base in free zone and mainland having knowledge of freight and customs would be a plus. Ability to build rapport with customers and close sales. **SALES EXECUTIVE...

  • Telesales Executive

    2 months ago


    Jebel Ali, United Arab Emirates TFS MARKETING Full time

    We are looking to hire an experienced or fresher, customer-oriented tele sales executive to utilize inbound and outbound telephone calls to achieve sales targets. The tele sales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as...


  • Jebel Ali, United Arab Emirates Lucy Electric Full time

    Internal Job Title**:Energy Service Assistant** Business Area**:Lucy Electric** Location**:Jebel Ali, Dubai, United Arab Emirates** Job Reference No**:2641** Looking for Energy Service assistant responsible for providing comprehensive administrative support for the Energy Service Manager. **KEY ACCOUNTABILITIES**: - Timely and accurate maintaining of...


  • Jebel Ali, United Arab Emirates LogFix SCM Solutions Pvt Ltd Full time

    **Job Title**: Customs Documentation Specialist **Job Type**: Full-time **Experience Level**: Minimum 2 years in customs documentation **Responsibilities**: **Documentation Management**: Handle all aspects of customs documentation including preparation, verification, and submission of required paperwork for import and export shipments. **Customs...

  • Sales Executive

    1 month ago


    Jebel Ali, United Arab Emirates Careers International Full time

    We are looking for a passionate sales executive to join our team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales...