Energy Service Assistant

2 weeks ago


Jebel Ali, United Arab Emirates Lucy Electric Full time

Internal Job Title**:Energy Service Assistant**

Business Area**:Lucy Electric**

Location**:Jebel Ali, Dubai, United Arab Emirates**

Job Reference No**:2641**

Looking for Energy Service assistant responsible for providing comprehensive administrative support for the Energy Service Manager.

**KEY ACCOUNTABILITIES**:

- Timely and accurate maintaining of service complaints logs and reports manually and electronically.
- Timely and accurate maintaining of Energy Service quotation logs and reports manually and electronically.
- Timely and accurate maintaining of Energy Service Order Book.
- Timely and accurate execution of SO creation and invoicing.
- Arranging of service technician on time to sites.

**JOB CONTEXT**:
The position is responsible to:

- Provide comprehensive administrative support for the Energy Service Manager.
- All enquiries to be followed up or forwarded to the appropriate member of Energy Service team or other department team for action.
- Plan field service engineer site service activity in accordance with customer requirements and necessary skill sets. Liaise with customers for the scheduling of site visits, ensuring that all permits, certification and RAMS paperwork has been provided and approved prior to visit, whenever required. Ensure necessary test equipment is available.
- When overseas site visits are required coordinate with travel specialist for booking of flights, visa requests, foreign currency, accommodation, transport etc. Coordinate with Logistics Dept. to ensure that materials and test equipment are available at the required time and place.
- Responsible for the supply upkeep and calibration of all tools and testing equipment required by service team.
- Ensure that all work is carried out in line with health and safety requirements, standards, policies and procedures of the company and its customers in conjunction with company’s H&S manager.
- Report to Quality Control team product issues reported with complete information as per company policies and standards.
- Prepare and log of customer quotations and tenders in Company ERP system..
- Receive all customer purchase orders and complete required transactions on Company ERP system. Follow-up with suppliers of the materials or service to ensure timely delivery. Liaise with Logistics Department to ensure materials are delivered to customers in accordance with acknowledged delivery dates.
- Ensure all invoices against material and service purchase orders are raised in an accurate and timely manner upon customs declaration.
- Develop and maintain accurate service stocks checks periodically.
- Maintain efficient procedures and filing systems for all departmental processes and records (paper and electronic).
- Attend regular departmental meetings, record and distribute minutes as required, including Customer Complaints Meeting.

Provide management and customer with regular status updates and summary review

**Minimum Qualifications and Knowledge**:

- University Engineering degree, preferably in Electrical & Electronics Engineering.

**Minimum Experience**:
2 to 3 years of related experience, preferably in Engineering industry.

**Job-Specific Skills**:

- Possess English and Arabic oral and written communication skills sufficient to clearly convey messages to co-workers, customers, and all levels of management.
- Proficient in Microsoft Office Suite
- Able to work in a high-stress, fast paced environment and demonstrate the flexibility required to handle a very dynamic work environment.
- A passion for excellent customer service and a proven ability to succeed
- Knowledge and experience of the provision of after sales customer service.
- Must be customer focused and have the ability to deal with a variety of people in a professional, courteous manner in diverse situations.
- Exhibit behavior consistent with company code of conduct.
- Ability to work with special projects & performs other duties as assigned.
- Must exhibit strong time management and organizational skills and possess the ability to multi-task while maintaining attention to detail.
- Mature judgment, can priorities workload with the ability to work under mínimal supervision.
- Must be flexible to attend to customer requests received out of hours if required

**Behavioural Competencies**:
Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication

LI-DNP



  • Jebel Ali, United Arab Emirates Lucy Electric Full time

    Job Advert Internal Job Title**:Business Development Manager** Company**:Lucy Middle East FZE** Location**:Jebel Ali, Dubai, United Arab Emirates** Job Reference No**:3010** **About the role**: As a Business Development Manager, with us, you will be responsible to develop Lucy Electric’s Renewable Energy Business Sector in the assigned region within...


  • Jebel Ali, United Arab Emirates Precision Hire Solution Full time

    Job Advert Internal Job Title: Business Development Manager Company: Lucy Middle East FZE Location: Jebel Ali Dubai United Arab Emirates Job Reference No: 3010 About the role: As a Business Development Manager with us you will be responsible to develop Lucy Electrics Renewable Energy Business Sector in the assigned region within the Middle East & North...

  • Assistant Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Mdyna Albdr Technical Services Est. Full time

    We are looking for an Assistant Manager (**Female**) who is bilingual in **English and Russian**. Freshers may also apply. **DESCRIPTION** - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly,...

  • Assistant Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Vanol FZE Full time

    We are looking for an Assistant Manager (**Female**) who is bilingual in **English and Russian**. Freshers may also apply. **DESCRIPTION** - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly,...

  • Facilities Manager

    6 days ago


    Jebel Ali, United Arab Emirates Palmon Group Full time

    **Responsibilities**: **Facility Operations and Maintenance**: - Oversee the day-to-day operations and maintenance of the facility, ensuring its proper functioning and addressing any issues that may arise. - Coordinate and schedule routine maintenance tasks, repairs, and inspections to keep the facility in optimal condition. - Manage the performance of...

  • Barista

    2 weeks ago


    Jebel Ali, United Arab Emirates Hai Tai Yang General Trading FZE Full time

    We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously...

  • Barista

    4 weeks ago


    Jebel Ali, United Arab Emirates Hai Tai Yang General Trading FZE Full time

    We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously...

  • Sales Admin Assistant

    4 weeks ago


    Jebel Ali, United Arab Emirates GP GLOBAL MAG LLC Full time

    **Job Purpose**: The role is to build business by identifying prospects and selling products, maintaining relationships with clients. **Duties & Responsibilities**: - Maintain relationships with clients by providing support, information, guidance, researching and recommending new opportunities, recommending profit and service improvements. - Prepares...

  • Jr. Fitter

    6 days ago


    Jebel Ali, United Arab Emirates Magnum Technology Center FZE Full time

    **Principal Accountabilities**: - To be able to handle, independently or with the other team members, assembly of well head equipment's, pressure tests, documentation of procedures, and the preparation of the equipment for final process to delivery. - To ensure that all jobs are in compliance with the company policy and API specifications 6A standards,...


  • Jebel Ali, United Arab Emirates Natural Stone Trading LLC Full time

    Requirements: Male Applicant Only 1. Proven experience as an Administrative Assistant or similar role. 2. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with strong typing skills. 3. Excellent communication skills (both written and verbal) with a professional demeanor. 4. Strong organizational abilities with meticulous attention to...

  • Receptionist

    4 weeks ago


    Jebel Ali, United Arab Emirates AL Sweer Trading Full time

    Job Location : _**JAFZA**_ **Responsibilities**: - **Answering Telephone Calls**: Professionally answer incoming telephone calls, promptly addressing caller inquiries or directing them to the appropriate person or department. Maintain a friendly and positive demeanor while dealing with callers and visitors. - **Message Handling**: Accurately record and...

  • Receptionist

    4 weeks ago


    Jebel Ali, United Arab Emirates Excellerate services Full time

    1. - Meet and greet employees, client and visitor in a friendly polite manner. 2. - Management of visitor ingress and egress in the reception area. 3. - Deal with general enquiries 4. - Issuance of all visitor's passes 5. - Issuance of Wifi tokens - (if required) 6. - Advised host of guest arrival 7. - Accompany clients to respective meeting rooms...


  • Jebel Ali, United Arab Emirates YABS Public Relations Management LLC Full time

    We are currently seeking a proactive and results-driven Clerk/Telesales Executive to join our dynamic team at a leading Business Setup company in the UAE. This role involves a combination of administrative tasks and telesales responsibilities aimed at driving business growth and expanding our client base. **Responsibilities**: - Conduct outbound calls to...

  • Retail Store

    1 day ago


    Jebel Ali, United Arab Emirates Desert Blues Full time

    **Key Responsibilities**: **Store Operations and Team Management**: Oversee, train, and assist Sales Representatives and Retail Store support staff in customer service, store maintenance, and product promotions. Develop and implement training programs to enhance the skills of the team. Ensure optimal staff scheduling during peak hours and special events,...


  • Jebel Ali, United Arab Emirates YABS Public Relations Management LLC Full time

    We are currently seeking a proactive and results-driven Telesales/Sales Executive to join our dynamic team at a leading Business Setup company in the UAE. This role involves a combination of administrative tasks and telesales responsibilities aimed at driving business growth and expanding our client base. **Responsibilities**: - Conduct outbound calls to...

  • Security Guard

    4 weeks ago


    Jebel Ali, United Arab Emirates SINOTRANS MIDDLE EAST FZE Full time

    **Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.** - **Obtain help by sounding alarms if something happens.** - **Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.** -...

  • Admin Secretary

    7 days ago


    Jebel Ali, United Arab Emirates Middle East Builders Mechanical Group Full time

    **Requirements**: - Ability to work and perform with minimum supervision - Can work under pressure - Excellent Administrative and Customer Service Skills - Excellent English Speaking, Writing and Reading Skills - Knowledgeable in using MS Office (Word, Excel, PowerPoint etc.) - Knowledge in Accounting is an advantage **Responsibilities**: - Perform full...

  • Sales Coordinator

    4 weeks ago


    Jebel Ali, United Arab Emirates PRIME MIDDL EAST FZE Full time

    What is our Prime Co. and why join us? Established in Dubai since 1993, we pride ourselves on a legacy of proven success, offering quality products and exceptional customer support. As exclusive suppliers of renowned brands like Honeywell and Frogen, you'll be part of a team that values excellence and reliability. With a diverse market presence spanning...

  • Heavy Vehicle

    4 weeks ago


    Jebel Ali, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Sales Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Oshkosh Arabia FZE Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...