Manager-customer Service/sales Support with Sound

3 weeks ago


Jebel Ali, United Arab Emirates MASS ALLIED FREIGHTERS Full time

Freight forwarding company in JAFZA, seeking a highly skilled and experienced Manager to oversee our Customer Service and Sales Support team.

**Responsibilities**:
1. Lead, mentor, and motivate the Customer Service and Sales Support teams to achieve departmental goals and objectives.

2. Develop strategies to enhance customer satisfaction by ensuring prompt resolution of inquiries, complaints, and issues.

3. Monitor team performance metrics, such as response times, call quality, customer satisfaction scores, and sales targets.

4. Collaborate with cross-functional teams to streamline processes and improve overall efficiency.

5. Stay updated on industry trends, regulations, and market changes related to AIR/SEA/LAND logistics.

6. Coordinate with the operations team to identify potential business opportunities and drive revenue growth.

9. Ensure compliance with company policies, procedures, and legal requirements.

10. Foster a positive work environment by promoting teamwork, open communication, and professional development.

**Requirements**:
1. Minimum of 5 years of experience in a managerial role within the AIR/SEA/LAND logistics industry.

2. Proven track record in leading high-performing teams in a customer service or sales support capacity.

3. Sound knowledge of AIR/SEA/LAND logistics operations and industry best practices.

4. Strong leadership skills with the ability to inspire and motivate others towards achieving common goals.

5. Excellent communication skills (both verbal and written) with the ability to effectively interact with clients, team members, and stakeholders.

Ability to commute/relocate:

- Jebel Ali: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 5 years (preferred)

Application Deadline: 25/08/2023



  • Jebel Ali, United Arab Emirates CSS Group Full time

    Jebel Ali, Dubai - UAE Posted 4 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Proactive way of working, regular follow up and updates to the customer. Responding promptly to customer inquiries. Communicating with customers through...


  • Jebel Ali, United Arab Emirates Talent Pal Full time

    Jebel Ali Dubai UAE Posted 16 hours ago Active Consolidated Shipping Services LLC Key Responsibilities Maintaining a positive empathetic and professional attitude toward customers at all times. Proactive way of working regular follow up and updates to the customer. Responding promptly to customer inquiries. Communicating with customers through various...

  • Sales Executive

    6 days ago


    Jebel Ali, United Arab Emirates T staffing Group Full time

    Experience: (Must be) from thepackaging industry having exposure and sound knowledge of customers (meaning packaging suppliers or food manufacturers) in theSA region. - Preferred - Presentable and effective communicator - Must have exposure to plastics and products. - Must have 3 to 5 years of sales experience in asimilar industry. - Qualification: Technical...

  • Export Sales Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates DJS General Trading LLC Full time

    **Job description** Responsible for identifying, cultivating, and closing sales opportunities to achieve revenue targets. They will develop and maintain strong relationships with clients, understand their needs, and present solutions effectively **Key Responsibilities**: **Prospecting and Lead Generation**:Identify potential customers through research,...

  • Sales Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Oshkosh Arabia FZE Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...


  • Jebel Ali, United Arab Emirates Job seva Full time

    Require Food packer cum Customer service at Catering company — Hours -8am-8pm Permanent position - 2 year contract can grow at higher postion after 1 year Knowledge - Excel word PowerPoint excellent skills needed English - should be excellent in typing and talking Active - will be required to walk a lot in office Experience - min 3 years experience...

  • Sales Coordinator

    4 weeks ago


    Jebel Ali, United Arab Emirates PRIME MIDDL EAST FZE Full time

    What is our Prime Co. and why join us? Established in Dubai since 1993, we pride ourselves on a legacy of proven success, offering quality products and exceptional customer support. As exclusive suppliers of renowned brands like Honeywell and Frogen, you'll be part of a team that values excellence and reliability. With a diverse market presence spanning...


  • Jebel Ali, United Arab Emirates THG ingredients Full time

    Looking for a business support la.dy she will handle the paperwork between the sales team, Customers and the supplier Good communication skills Hard working **Job Types**: Full-time, Contract **Salary**: AED7,000.00 - AED8,500.00 per month Application Question(s): - Do you know what (PI, PO, OC, COO) means? - Do you have any experience with business...


  • Jebel Ali, United Arab Emirates ava middle east Full time

    The job will be mainly international sales of PA and MI products and support for several world leading brands. **Salary**: AED3,500.00 - AED5,000.00 per month Ability to commute/relocate: - Jebel Ali: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Do you have any experience with sound systems or...


  • Jebel Ali, United Arab Emirates Baker Hughes Full time

    **Would you like to shape our next-generation sales strategy?** **Are you passionate about providing complex technical and commercial solutions?** **Join our Sales and Commercial team** ARMS Reliability & Bently Nevada are leading global providers of reliability solutions. We work with the world’s largest resource, power, utility, and manufacturing...


  • Jebel Ali, United Arab Emirates Scientific Lab Supplies Full time

    Promega Scientific is a leading scientific and process equipment provider, established in JEBEL ALI FREEZONE, DUBAI, UAE. We operate and manage regional offices for a number of manufacturers while implementing a successful ‘franchise’ regional office. We sell top quality Laboratory equipment brands into global markets, and guarantee after-sales service...

  • Retail Store

    1 day ago


    Jebel Ali, United Arab Emirates Desert Blues Full time

    **Key Responsibilities**: **Store Operations and Team Management**: Oversee, train, and assist Sales Representatives and Retail Store support staff in customer service, store maintenance, and product promotions. Develop and implement training programs to enhance the skills of the team. Ensure optimal staff scheduling during peak hours and special events,...

  • Sales Executive

    4 weeks ago


    Jebel Ali, United Arab Emirates Beta Full time

    **Responsibilities**: - Develop new business opportunities by prospecting and identifying potential customers. - Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention. - Develop and implement sales strategies to achieve targets and increase revenue. - Conduct market research and analysis to stay updated...

  • Customs Documentation

    4 weeks ago


    Jebel Ali, United Arab Emirates LogFix SCM Solutions Pvt Ltd Full time

    **Job Title**: Customs Documentation Specialist **Job Type**: Full-time **Experience Level**: Minimum 2 years in customs documentation **Responsibilities**: **Documentation Management**: Handle all aspects of customs documentation including preparation, verification, and submission of required paperwork for import and export shipments. **Customs...


  • Jebel Ali, United Arab Emirates YABS Public Relations Management LLC Full time

    We are currently seeking a proactive and results-driven Telesales/Sales Executive to join our dynamic team at a leading Business Setup company in the UAE. This role involves a combination of administrative tasks and telesales responsibilities aimed at driving business growth and expanding our client base. **Responsibilities**: - Conduct outbound calls to...


  • Jebel Ali, United Arab Emirates LogFix SCM Solutions Pvt Ltd Full time

    **Job Title**: Customs Documentation Specialist **Job Type**: Full-time **Experience Level**: Minimum 2 years in customs documentation **Responsibilities**: **Documentation Management**: Handle all aspects of customs documentation including preparation, verification, and submission of required paperwork for import and export shipments. **Customs...

  • Assistant Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Mdyna Albdr Technical Services Est. Full time

    We are looking for an Assistant Manager (**Female**) who is bilingual in **English and Russian**. Freshers may also apply. **DESCRIPTION** - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly,...

  • Assistant Manager

    4 weeks ago


    Jebel Ali, United Arab Emirates Vanol FZE Full time

    We are looking for an Assistant Manager (**Female**) who is bilingual in **English and Russian**. Freshers may also apply. **DESCRIPTION** - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly,...

  • Israel Sales Manager

    4 weeks ago


    Jebel Ali Freezone, United Arab Emirates BISSELL Homecare Full time

    Overview: The Sales Manager will provide leadership and strategic direction to drive revenue, strategy and execution of sales initiatives to ensure the attainment of BISSELL volume and profit objectives. This role leverages leadership, vision, support develop the overall account relationships including maintenance and development of new and existing business...

  • Sales Manager

    7 days ago


    Jebel Ali, United Arab Emirates Scientific Lab Supplies Full time

    Promega Scientific Solutions FZCO located in Jebel Ali Freezone is Looking for Sales Manager with following Job Requirements. **Targeted Products**: **Laboratory Equipment, Chemicals, Glassware & Microbiological Products** **Market: UAE** **Brands: Mettler, Lovibond, Hach** - Visiting Clients and introducing them - Prepare Sales Quotations. - Getting...