Current jobs related to Guest Experience - Dubai - Ultimate Stay

  • Guest Experience Ambassador

    1 week ago

    Dubai, Dubai, United Arab Emirates The Learning Experience #351 Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Four Points by Sheraton Bur Dubai. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:Process operational needs and address guest requests in...

  • Guest Experience Manager

    3 months ago

    Dubai, United Arab Emirates ZC Consultant Full time

    **Guest Experience Manager**: **_Job Description:_**: - The responsibilities of a Guest Experience Manager may include managing the guest services team, monitoring and responding to guest feedback, developing and implementing guest experience initiatives, coordinating with other departments to ensure a seamless guest experience, overseeing the reservations...

  • Guest Experience Agent

    4 months ago

    Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full time

    As a Guest Experience Agent for a 4-star hotel, you will be dedicated to ensuring that each guest enjoys a memorable and personalized stay from the moment they arrive until the time they depart. Your primary focus will be on providing exceptional service and creating unforgettable experiences tailored to each guest's needs and preferences. We are seeking a...

  • Guest Experience Ambassador

    11 hours ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    About Anantara Hotels & ResortsAnantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations.Job SummaryWe are seeking a highly skilled Guest Experience Agent to join our team at Anantara Hotels & Resorts. The...

  • Guest Experience Ambassador

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    About Anantara Hotels & ResortsAnantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Job SummaryWe are seeking a skilled Guest Experience Agent to join our team. As a Guest Experience Agent,...

  • Guest Experience Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates ادنوك للبترول Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Guest Experience Manager. As a key member of our organization, you will be responsible for developing and executing a guest experience strategy that aligns with our brand goals and values.Key Responsibilities:Develop and Execute Guest Experience Strategy:...

  • Guest Experience Supervisor

    4 months ago

    Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'll doYou’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business...

  • Guest Experience Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Accor Full time

    **Job Summary**Accor is seeking a highly skilled and experienced Hotel Front Desk Coordinator to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.**Key Responsibilities****Evaluate and Coordinate Guest Experience**: Evaluate the daily...

  • Guest Experience Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Vacancies Full time

    About UsAt Holiday Inn, we're passionate about delivering exceptional guest experiences that leave a lasting impression. With a rich history dating back to 1952, we've honed our craft to provide warm, inviting welcomes to guests from all over the world.Our MissionWe're committed to making travel a joy for our guests, whether they're on a quick night's stay...

  • Guest Experience Ambassador

    11 hours ago

    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.Key Responsibilities:Provide personalized service to guests, addressing their needs...

  • Guest Experience Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Banyan Tree Full time

    Job SummaryAs a Resort Host at Banyan Tree, you will be responsible for delivering exceptional guest experiences from arrival to departure. This role requires a high level of attention to detail, excellent communication skills, and a passion for providing outstanding service.Key ResponsibilitiesImplement Standard Operating Procedures: Consistently apply...

  • Guest Experience Specialist

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Banyan Tree Full time

    Job SummaryAs a Resort Host at Banyan Tree, you will be responsible for delivering exceptional guest experiences from arrival to departure. This role requires a high level of attention to detail, excellent communication skills, and a passion for providing outstanding service.Key ResponsibilitiesImplement Standard Operating Procedures: Consistently apply...

  • Guest Experience Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests have a memorable and unique stay.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...

  • Guest Experience Expert

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott international Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests have a memorable and unique stay with us.Key ResponsibilitiesProcess operational needs and address guest requests in a timely...

  • Guest Experience Expert

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. This role is responsible for delivering exceptional guest experiences, processing operational needs, and addressing guest requests.Key ResponsibilitiesProcess guest requests and resolve issues in a timely and professional mannerProvide information and...

  • Guest Experience Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests...

  • Guest Experience Supervisor

    4 months ago

    Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'lldoYou’ll love what you do and takepride in delighting our guests:You will work with the GuestExperience team in driving continuous improvement of our Guestexperience, enhancing the hotel service proposition and efficiencyof processes as well as driving key hotel projects in support ofour strategic priorities and businessgoals.You will...

  • Guest Experience Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22219082 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Culture Village Dubai, Jaddaf Waterfront, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    4 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23092018 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Experience Ambassador

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Kerzner International Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Attendant to join our team at Atlantis, The Palm. As a key member of our hospitality team, you will be responsible for ensuring that all guests receive exceptional service and have a memorable experience during their stay.**Key Responsibilities:**Provide warm and personalized...

Guest Experience

4 months ago

Dubai, United Arab Emirates Ultimate Stay Full time

**Ultimate Stay Vacation Homes Rental** is a rapidly growing full-service property management company that connects premium property owners with quality guests from around the world. Our vision is to bridge the gap in luxurious hospitality by providing a trusted and reliable connection between quality guests and property owners. In the heart of what we do, always lies the highest level of service and excellence of Client’s experience. We firmly believe that unforgettable memories are created in unforgettable environments.

The job is ideal for someone who likes being on the move and having frequent face to face interactions, as it will require daily visits to properties and supervision of different cleaning teams.

**Tasks & responsibilities**
- Be the quality guardian for all the company properties to meet 5-star hotel premium standards, proactively and timely identifying any potential and existing issues
- Conduct frequent property inspections (holiday homes are located in different buildings and parts of the city) to identify potential guest pain points
- Identify areas for improvement based on guests feedback provided by Guests & Reservations Team and develop and implement corresponding initiatives
- Provide feedback to the cleaning teams and coach on company best practices and quality standards
- Codify all the related know-how (such as property manuals, house rules, checklists, standard operating procedures (SOPs) and emergency procedures)
- Monitor and document property conditions (point out issues, create relevant photo and video documentation, etc.)
- Manage stock supplies at safe levels (such as extra linen, towels, baby equipment)
- When needed, roll up the sleeves and perform housekeeping and maintenance duties
- Work on other related occasional tasks as - meet and greet VIP / special assistance guests, personally address difficult late check-out cases, collect cash for offline reservations, etc.
- Open to cover for other employees in case of holidays
- Ensure all the apartments comply with health and safety regulations
- As required, support team in any operations, guest related and onboarding activities
- Desire to be a part of a growth story with one of the fastest growing companies in the sector
- Excitement to work hand-in-hand with the founding team and receive coaching offered by the Leadership
- Leadership skills allowing to create and nurture Guest Experience & Quality Team
- Very orderly approach and familiarity with processes, checklists, etc.
- Extremely strong attention to detail (stepping into 5-star hotel guest shoes)
- High responsiveness and reliability
- Strong autonomy in planning and tasks execution (excellent time management skills)
- Ability to work well under pressure in an agile, fast-paced environment
- Ability to change activity frequently and multitask
- Guest-first approach
- Exceptional interpersonal skills
- Experience in writing and adhering to manuals, checklists, standard operating procedures (SOPs), etc.
- Technical computer skills required on all forms of hardware (laptops, tablets, mobile devices) and software (shared folders, GSuite, Microsoft Office)
- Adherence to all company policies and procedures
- Availability to work 6 days a week
- Prior hospitality experience is a must, preferably in a 5-star hotel
- Accommodation in central location of Dubai is a must
- Driving license valid in the UAE is a must
- English is a must, proficiency in other of the widely spoken languages in the UAE is a plus

**Package**:

- Company SIM and laptop
- Vacation days package and annual return flight home
- Insurance
- Discretionary performance based bonuses

**Job Types**: Full-time, Permanent

**Salary**: AED6,000.00 - AED7,000.00 per month

Application Question(s):

- Do you live in a central location of Dubai?

**Experience**:

- Hospitality: 1 year (required)
- 4 or 5 star hotel: 1 year (preferred)

License/Certification:

- UAE driving license (required)