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Guest Experience Expert

2 months ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. This role is responsible for delivering exceptional guest experiences, processing operational needs, and addressing guest requests.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide information and assistance to guests regarding hotel services and amenities
  • Operate the front desk, handle guest check-in and check-out, and process payments
  • Respond to guest inquiries and resolve issues in a courteous and professional manner
  • Work collaboratively with other departments to ensure seamless guest experiences
Requirements
  • High school diploma or equivalent required
  • No prior work experience required
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance