![Prime Strategy Consultants](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
Duties & Responsibility
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Serves and attracts potential customers by providing product and service information.
Always maintain a positive and friendly tone with customers and solve customer issues as quickly as possible.
Ensure customer satisfaction and maintain professional customer service by providing proactive customer service.
Contributing to team effort by accomplishing related results as needed and meet personal and team targets.
Assist customers with the opening of accounts, update internal database with information about issues, and share feedback.
Be able to demonstrate impeccable telephone etiquette and management.
Be able to provide support and troubleshooting on trading platforms.
Provide all relevant information to clients regarding documents and materials for becoming a client.
Follow communication procedures, guidelines, and policies
Any other duties and responsibilities that the Employer may reasonably request from the Employee from time to time.
Able to work on shifts rotation / day - night
- weekends
Previous customer support experience will be considered an advantage but not necessary.
**Requirements**:
Prior customer service experience will be considered as an advantage but not necessary as company provides full in-house training.
Fluency in English, strong typing, as well as any other language, will be consider an advantage.
Strong communications, problem solving and active listening skills.
Computer literate with sound knowledge of Microsoft office suite.
University degree in a related field will be considered an advantage.
Ability to commute/relocate:
Sharjah: Reliably commute or planning to relocate before starting work (required)
**Experience**:
customer service: 1 year (preferred)
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job brief** We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeWe are looking to hire a **Customer Service Representative** handling the following **Responsibilities**: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...
-
Customer Service Representative
4 weeks ago
Sharjah, United Arab Emirates Erick Trading Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Service Representative **Role: Customer Service Representative** **Location**: Sharjah **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** These are...
-
Customer Service Representative
4 weeks ago
sharjah, United Arab Emirates Jobs via eFinancialCareers Full timeCustomer Service Representative Abu Dhabi Islamic BankSharjah, United Arab EmiratesPosted 4 days agoPermanentCompetitiveCustomer Service RepresentativeJob DescriptionRole: Customer Service RepresentativeLocation: SharjahRole Purpose:To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while...
-
Customer Service Representative
5 days ago
Sharjah, Sharjah, United Arab Emirates TFE Full timeCustomer Service Representative (UAE Nationality) with experience minimum two years of experience in UAEPay: AED5, AED6,000.00 per monthExperience:- customer service: 1 year (preferred)
-
Customer Service Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeWe are looking to hire a Customer Service Representative handling the followingResponsibilities: Manage large amounts of incoming phone calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information...
-
Customer Service Representative
4 weeks ago
Sharjah, United Arab Emirates Crystal Trading Est Full timeCrystal Company is seeking a Customer Service Representative who is fluent in both English and Arabic. **Requirements**: - Fluency in both English and Arabic, spoken and written. - Strong communication skills in both languages. - Ability to effectively communicate with customers in English and Arabic. - Proficiency in writing and reading in both English...
-
Customer Service Representative
24 hours ago
Sharjah, United Arab Emirates Crystal Trading Est Full timeCrystal Company is seeking a Customer Service Representative who is fluent in both English and Arabic. **Requirements**: - Fluency in both English and Arabic, spoken and written. - Strong communication skills in both languages. - Ability to effectively communicate with customers in English and Arabic. - Proficiency in writing and reading in both English...
-
Customer Service Representative
7 days ago
Sharjah, United Arab Emirates al qaryah auction Full timeImmediate Joiners Only ---------------------- - Field: Automotive Sectors Location: Sharjah Experience: 1-2 Years Exp in field/Working in automotive industry Responsibilities : A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many...
-
Customer Service Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates Erick Trading Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...
-
Customer Service Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Service RepresentativeRole: Customer Service RepresentativeLocation: SharjahRole Purpose:To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings.Key Accountabilities of the roleThese are the main responsibilities of...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates GWWS Full timeServes customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates NABEEL PERFUMES Full timeReviewing all posts and comments shared by customers on (Instagram, Facebook) social media, liking posts and providing positive compliments to customers, or answering any questions. - Allocating GWP on orders, as well as received and sharing invoices and payment links. - Any enquires that cannot be answered, can be passed onto the respective person in...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Al Jeel Al Thahabi Auto Maint Workshop Full time**Job Title: Customer Service Representative and Billing Coordinator** **Responsibilities**: - Generate accurate invoices and customized quotations promptly. - Communicate with customers via various channels, addressing inquiries and scheduling appointments. - Maintain organized customer files and job cards, uploading them onto the garage management software...
-
Customer Service Representative
2 weeks ago
Sharjah, United Arab Emirates Gaelan Medical Care One-Day Surgery Hospital Full time**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...
-
Customer Service Representative
6 days ago
Sharjah, Sharjah, United Arab Emirates Crystal Trading Est Full timeCrystal Company is seeking a Customer Service Representative who is fluent in both English and Arabic.Requirements: Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic....
-
Customer Service Representative
4 weeks ago
Sharjah, United Arab Emirates Gravity Group Full timeThe Customer Service Representative is responsible for providing and driving excellent service, as well as ensuring client service level agreements and satisfaction are met and exceeded in alignment with the organization’s vision. **Responsibilities**: **Order Management** - Perform daily order-taking tasks, including processing, invoicing, delivery, and...
-
Customer Service Representative
3 weeks ago
Sharjah, United Arab Emirates Gravity Group Ind LLC Full timeThe Customer Service Representative is responsible for providing and driving excellent service, as well as ensuring client service level agreements and satisfaction are met and exceeded in alignment with the organization’s vision. **Responsibilities**: **Order Management** - Perform daily order-taking tasks, including processing, invoicing, delivery, and...
-
Customer Service Representative
4 weeks ago
Sharjah, United Arab Emirates Technolojbd Consulting Full timeAs a Customer Service Representative, you will be the primary point of contact for our valued customers. Your role is crucial in ensuring their inquiries are addressed, concerns are resolved, and overall satisfaction is achieved. This position requires excellent communication skills, problem-solving abilities, and a commitment to delivering top-notch...