Assistant Manager, Sales

1 month ago

Dubai, United Arab Emirates Bab Al Shams Desert Resort Full time

Assistant Manager, Sales
(14139)

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

**About The Role**
- Ensure that you fully understand the business strategy and positioning of the RARE Finds brand and can effectively articulate this positioning in the marketplace. This is the responsibility of ALL sales and marketing professionals, regardless of their responsibility level.
- Support the Sales and Marketing team in maximizing the hotel's revenue and achieving resort goals and KPIs.
- Rare Finds is a collection that brings to the forefront the essence of a place. Joining people together through authentic and soulful experiences, their proximity to rich cultures offers distinctly humbling journeys of incredible discovery.
- Managed client relationships, assisted with sales activities, and coordinated with internal departments to ensure a high level of service.

**Key Duties and Responsibilities**
- Assist the Sales Manager in developing and implementing sales strategies to meet revenue goals.
- Conduct market research to identify potential clients and new business opportunities.
- Prepare sales proposals, contracts, and presentations for prospective clients.
- Presents the key differentiators of the resort to partners through Sales Visits, 1 day per week minimum, Tuesdays and/ or Wednesdays, and ensure their understanding of the value of the products and through Sales presentations/webinars, site inspections of the resort and FAM trips.
- Drive DMC and Tour Operating Contracting as per approved pricing with an up-to-date track record/ list of contracted partners
- Maintains an awareness of competitor activity, developments, and best practices and shares information with the team accordingly.
- Keeps up to date with the economic situation monitors trends within the designated markets and industries and shares this information with the team accordingly.
- Takes a proactive approach to sales, anticipating potential opportunities and developing new opportunities.
- Develop strategic plans with the Kerzner RSOs for specified region assigned and market sector and detailed account development plans for each key account.
- Retains, expands, and grows revenue from designated geographic territories and market sectors.
- Communicate relevant promotions, tactical, availability calendar and stop sales as and when needed.
- International Business Travel & Sales Events/client visits as and when required.
- KPIs are built on daily sales activities and the ability to build long-term, value-based customer relationships that enable the achievement of hotel sales objectives.
- Conducts an appropriate number of proactive sales activities (including appointments, site inspections, sales trips, trade shows, fam trips, client entertaining including entertainment, overseas road shows and events) and ensures that this is recorded appropriately in Salesforce.
- Develops and maintains detailed knowledge of all aspects of the hotel to sell effectively and ensures that the client has accurate and adequate information to be able to confirm the business.
- Oversees the hotel’s relevant sections of the sales database (Opera Sales & Catering) in alignment with designated market sectors and territories ensuring data maintenance and tracking is adhered to.
- Effectively manage communication between the Sales and Reservation team, front office, and operations teams in relation to FIT Leisure.
- Manages and develops relationships with key internal and external stakeholders.
- Responsible for the co-planning, development, and day-to-day management of assigned accounts and partners about FIT Leisure.
- Resolves guests’ issues that arise from the sales process and brings issues to the attention of leadership as appropriate. This mainly includes feedback from international tour operators and local DMC businesses with relevant market reports.
- In charge of local DMC, any business related to conferences, groups, and events should be passed on to the Event Sales department to handle.
- Conducts surveys of local/competitor markets for designated territories and market sectors making recommendations, and ensuring we remain competitive.
- Partners with the leadership team to understand the business needs and develop a relevant sales plan to support strategic objectives (during weekly strategy meetings).
- Leads by example and as and when required may be asked to m

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