Customer Service Representative
2 months ago
Are you passionate about providing exceptional customer service and have the skills to thrive in a fast-paced environment? We are looking for a dedicated **Customer Service Representative** to join our dynamic team
**Key Responsibilities**:
- Resolve product or service issues by clarifying customer complaints and offering solutions.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Keep records of customer interactions, transactions, comments, and complaints for future reference.
- Collaborate with internal teams to ensure timely resolution of customer issues.
**Requirements**:
- Proven experience in a customer service role (1-3 years preferred).
- Strong communication and interpersonal skills.
- Ability to remain calm and handle high-pressure situations effectively.
- Problem-solving skills and attention to detail.
- Proficient with customer service software, databases, and tools.
- High school diploma or equivalent required; Bachelor's degree preferred.
**What We Offer**:
- A competitive salary package.
- Health and wellness benefits.
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
Pay: AED3,000.00 per month
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