Back Office Executive
1 week ago
**Overview**:
**As a Backoffice Executive, you will have the opportunity to specialize in one of the following roles based on your skills and interests: Dealing, Customer Support, Compliance, or Administration. Each role plays a critical part in ensuring the smooth operation and success of our business.**
**Responsibilities**:
**1. Dealing**
- Execute trades accurately and in a timely manner on behalf of clients.
- Monitor trading activities to ensure adherence to company policies.
- Assist clients in understanding trading operations and market trends.
- Maintain records of executed trades and analyse market data for strategic input.
**2. Customer Support**
- Provide guidance on platform usage and resolve customer issues promptly.
- Document recurring issues and collaborate with teams to improve services.
- Maintain high client satisfaction through excellent communication and support.
3. **Compliance**
- Ensure all operations comply with regulatory standards and guidelines.
- Conduct periodic reviews of client accounts and ensure KYC/AML compliance.
- Report suspicious activities and collaborate with legal teams to mitigate risks.
- Develop and implement internal compliance policies.
4. **Administration**
- Oversee daily office operations and maintain records of supplies and equipment.
- Coordinate meetings, appointments, and travel arrangements.
- Support HR and other departments with administrative tasks.
- Ensure a professional and organized work environment.
For **Dealing**: Strong analytical skills and knowledge of trading platforms and markets.
For **Customer Support**: Excellent communication and problem-solving skills; experience in customer service is preferred
For **Compliance**: 2+ years in compliance roles, with a solid understanding of regulatory frameworks.
For **Administration**: Organizational skills, multitasking ability, and proficiency in MS Office tools.
**Note**: The specific designation will be assigned based on your expertise and the role you choose to specialize in. This role offers flexibility and the chance to contribute to our company’s success in your area of strength
Pay: AED2,200.00 - AED2,500.00 per month
Expected Start Date: 25/11/2024
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