Back Office Executive

5 months ago


Dubai, United Arab Emirates Esparks Enterprise llc. Full time

We’re looking for a Back Office Executive to join our team. The Back Office Executive will be responsible for a variety of administrative tasks, including supporting our sales team, managing our customer database, and preparing reports. If you are a motivated self-starter with excellent organizational skills, we want to hear from you

**Back Office Executive Duties**:

- Oversee all payroll and human resource activities for an organization
- Supervise accounting and finance activities, including preparing financial reports, allocating funds, and overseeing payables and receivables
- Manage bookkeeping, accounts payable, and accounts receivable
- Manage administrative activities, such as organizing meetings and meetings scheduling
- Manage other administrative functions, such as scheduling travel, arranging appointments, and handling mail
- Complete various administrative tasks, such as report writing, filing, compiling data, and maintaining records
- Maintain records, such as correspondence, meeting minutes, and reports
- Develop and implement systems, procedures, and policies
- Develop reports, statistics, and presentations
- Approve expenditures, loans, and grants
- Control costs

**Back Office Executive Responsibilities**:

- Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns
- Assist in scheduling, analyzing, and updating project estimates
- Assist with sales forecasting, sales lead generation, sales proposals, and contract negotiation
- Conduct market research and contact potential customers
- Research and analyze competitor offerings
- Develop and maintain customer service standards, policies, and procedures
- Manage a comprehensive CRM database for organization-wide communication
- Track sales goals and results
- Maintain and update project timelines
- Implement and prioritize company policies and procedures
- Conduct weekly meetings to review metrics, report accomplishments, and set goals for the week
- Maintain and update project documents and files
- Maintain and update proposal and bid documents
- Review and update project estimates
- Perform any other job duties as assigned

**Requirements And Skills**:

- Bachelor’s degree or 2+ years’ of related experience
- Proven work experience in a back office role
- Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint
- Strong knowledge of accounting and bookkeeping processes
- Excellent organizational skills

Pay: AED3,500.00 - AED4,500.00 per month

Ability to Commute:

- Dubai (preferred)


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