Case Processing Customer Service Officer
6 months ago
**Start Date: Immediate**
**Duties & Responsibilities**:
- Responding promptly to customer inquiries and communicating with customers through various channels.
- Acknowledging and resolving customer complaints and Ensure continuous follow-ups.
- Keeping records of customer interactions, transactions, comments and complaints.
- Handling complaints in a proper manner and escalate issues if appropriate to the management for further investigation and review.
- Monitor changes in various immigration regulations.
Preferred Languages : Hindi, English
Experience : Customer Service(1 year)
Case Processing(1 year)
**Job Types**: Full-time, Permanent
**Salary**: AED3,000.00 - AED5,000.00 per month
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