Case Processing Officer

4 months ago


Dubai, United Arab Emirates Global Alliance Immigration Full time

**EXPERIENCED IMMIGRATION CASE PROCESSING**

Global Alliance Immigration is a game-changer in the immigration industry with world-class services and vast years of experience in the field.

We are looking for Experienced Case Processing Officer to join our esteemed firm.

**⁠ ⁠MINIMUM TWO TO THREE YEARS EXPERIENCE IN PROCESSING AND CLIENT HANDLING**
- **Skills & Responsibilities**_:

- Thorough knowledge of all Immigration Visa Processing especially Canada, Australia, Europe and Visit Visa.
- ⁠ ⁠You must take full responsibility for all processing, remaining up to date with any changes to legislation or employer concerns and requirements.
- Knowledge about PR Invitation, Work Permit, and submission procedures.
- Case Processing Officer must be able to offer information pertaining to immigration rules, help clients to obtain visa approvals, conduct surveillance of submitted documents, and handle other related concerns.
- ⁠ ⁠Must ensure that all of the information provided by the client is accurate and correct while preparing and verifying all legal documents.
- Excellent problem-solving and customer service skills.
- Should be smart enough to work with customers without further escalations to higher management.
- ⁠ ⁠Act as point of contact for complaints and handle any issues and provide solution to clients appropriately.
- ⁠ ⁠Responding promptly to customer inquiries without any complaints.
- ⁠ ⁠Acknowledging and resolving customer complaints tactically in productive manner assuring both the client and company standards and requirements.
- ⁠ ⁠Ability to handle and convince all client queries is mandatory under any situations.

Pay: From AED4,500.00 per month



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