Call Centre Agent
6 months ago
**Accountabilities**
- Answer all customer inquiries in a friendly, professional, and efficient way.
- Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional.
- Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to the customer.
- To be a brand ambassador and clearly demonstrate this in the approach to customer engagement across all customer touchpoints.
- Have an excellent understanding of the complaints procedure to ensure the correct escalation is followed, where required and engage with the relevant business areas in support of customer solution.
**Requirements**:
**Minimum 1 year of experience in call center as call center agent.**
**Salary**: AED4,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
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