In-house Call Centre Agent
5 months ago
Innov8 Products FZC is a dynamic and innovative provider of bespoke window treatments, specializing in made-to-measure blinds, curtains, and shutters. As part of our expansion strategy, we are seeking a motivated and results-driven Call Centre agent with a keen eye for Business Development to spearhead our outreach efforts within the interior design, fit-out, and contracting industries in the UAE.
**Responsibilities**:
1. Market Research
- Conduct thorough research on interior design, fit-out, and contracting companies in the UAE.
- Search for upcoming projects such as hotels, furnished apartments and villas
- Think outside of the box to search for new collaborative segments
- Identify key decision-makers and influencers within the target organizations.
2. Cold Calling
- Initiate outbound calls to prospective clients, introducing Innov8 products FZC and our exceptional range of made-to-measure window treatments.
- Clearly articulate the unique selling points and benefits of our products to create interest.
3. Appointment Setting
- Skillfully arrange appointments for our sales representatives to meet with potential clients and showcase our product offerings.
- Book these in the google calendar of the sales rep with the date, time, location, interested in and person in charge name
- Work closely with the sales team to coordinate schedules and ensure seamless appointment logistics.
4. Sales Support
- Provide pre-meeting information and support to the sales team, ensuring they are well-prepared for client interactions.
- Collaborate with the marketing team to develop compelling materials for presentations.
5. Receptionist Duties
- Answer all incoming phone call to the head office landline and assist the clients with their needs.
Qualifications & experience
- Graduation or Equivalent
- Proven experience in B2B cold calling, preferably within the interior design, fit-out, or contracting sectors.
- Strong communication and interpersonal skills.
- Familiarity with the UAE business landscape and understanding of the interior design and construction industries.
- Self-motivated with a track record of meeting and exceeding targets.
- Excellent organizational and time-management skills.
**Benefits**:
- Competitive salary and commission structure.
- Opportunities for career growth and advancement.
- Comprehensive training and ongoing professional development.
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Call Centre Agent - Interior Design and Fit-Out Segment: 2 years (required)
**Language**:
- English (required)
-
Call Centre Agent
2 months ago
Sharjah, United Arab Emirates NMC Healthcare Full timeAnswers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. Performs clerical duties as assigned. Assists in training new hires as directed. Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed...
-
Call Centre Agent
5 days ago
Sharjah, United Arab Emirates NMC Healthcare Full timePerforms clerical duties as assigned, i.e., patient appointment scheduling and confirmation in accordance with the hospital policies and procedures to provide a high standard of patient care. - Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. - Performs...
-
Call Centre Agent
7 months ago
Sharjah, United Arab Emirates NMC Healthcare Full timeAnswers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. - Performs clerical duties as assigned. - Assists in training new hires as directed. - Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with...
-
Call Centre Agent
3 months ago
Sharjah, United Arab Emirates NMC Healthcare Full timeAnswers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. - Performs clerical duties as assigned. - Assists in training new hires as directed. - Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with...
-
Call Centre Agent
3 months ago
Sharjah, United Arab Emirates NMC Healthcare Full timePerforms clerical duties as assigned, i.e., patient appointment scheduling and confirmation in accordance with the hospital policies and procedures to provide a high standard of patient care. - Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. - Performs...
-
Call Centre Agent
2 months ago
Sharjah, United Arab Emirates Talent Pal Full timeAnswers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures. Performs clerical duties as assigned. Assists in training new hires as directed. Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed...
-
Instant Call Centre Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of ACOUP Employment Services dubai Full timeJob Summary:We are seeking a highly skilled Instant Call Centre Manager to join our team at Client of ACOUP Employment Services dubai. As a key member of our customer support team, you will be responsible for leading a team of call centre representatives and ensuring they provide exceptional support to our customers.Key Responsibilities:Team Leadership: Lead...
-
Female Arabic Call Center Agent-required
5 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...
-
Call Centre Agent
5 months ago
Sharjah, United Arab Emirates Ultimate HR Solutions Full time**Accountabilities** - Answer all customer inquiries in a friendly, professional, and efficient way. - Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. - Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to...
-
Arabic Speaker Call Center Agent- Females Only
6 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...
-
Call Center Agent
5 months ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full timemanage inbound and/or outbound calls. - follow various communication scripts when speaking to a caller. - handle customer engagement; - identify customer needs, answer questions and solve problems; - up-sell products and services when possible; - build sustainable customer relationships; - organize all conversation records. - build product knowledge; and -...
-
Call Center Service Delivery Supervisor
7 months ago
Sharjah, United Arab Emirates Talent Higher Full timeThe Call Centre Service Delivery Supervisor will be responsible for leading and inspiring the Contact Centre team to success. **Responsibilities**: - Organize and direct call centre staff to ensure efficient service delivery. - Hire, train, and mentor representatives to handle customer inquiries and resolve issues. - Set and monitor lead conversion targets...
-
Call Center Agent
4 weeks ago
Sharjah, United Arab Emirates OC Home Furniture Full timeResponsible for handling the inbound and outbound calls to and from customers, listening to customer’s needs or issues and providing helpful solutions to their problems. **Job Location: Sajja Industrial Area** **Accommodation provided by the company** **Roles & Responsibility** - Take customer calls and provide accurate, satisfactory answers to their...
-
Call Centre Agent
5 months ago
Sharjah, United Arab Emirates UHRS Full time**Job description** - Management **and** resolve customer complaints; - Sell products **and** place customer orders in the computer system; - Identify and escalate issues to supervisors; - Provide product and service information to customers **Job Types**: Full-time, Permanent **Salary**: AED4,000.00 per month **Job Types**: Full-time,...
-
Call Center Agent
6 months ago
Sharjah, United Arab Emirates EmiCourses Full time**Join Our Team as a Remote Female Sales Call Agent!** We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty courses and digital services. **Key Requirements**: - Knowledge of Arabic is...
-
Call Center Agent
1 week ago
Sharjah, United Arab Emirates Sharjah National Travel & Tourist Agency Full timeThe Job Holder will be the first point of contact to callers/supplier, offer prompt and courteous service, and provide the quality service, giving cost effective travel solutions at a healthy yield to the department contributing to the overall objective of the company. - Confidently Attend to all Call promptly and transfer the call to the relevant staff/...
-
Call Center Agent/hindi/tagalog/male Candidates Are
6 months ago
Sharjah, United Arab Emirates Enrollme HR consultancy Full timeRequirements and skills *Experience as a call center agent in UAE. *Managing large amounts of inbound and outbound calls in a timely manner. *Familiarity with CRM systems and practices. *Excellent communication abilities both in writing and verbally, professional phone voice, attentive listening, and exceptional customer service. **Salary**: Upto AED...
-
Arabic Female Call Center Agent
7 months ago
Sharjah, United Arab Emirates EBN HAYAN MEDICAL CENTER Full timeArabic Female Call Center Agent **Job Types**: Full-time, Part-time Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Language**: - english (required)
-
Call Centre Agent
1 month ago
Sharjah, United Arab Emirates Talent Pal Full timeAnswers telephones and schedulesappointments for clinic visit as required and in accordance withthe hospital and departmental policies andprocedures.Performsclerical duties asassigned.Assistsin training new hires asdirected.Makestelephone confirmation for the scheduled appointments cliniccancellation rescheduling and follow up with...
-
Call Center Executive
7 months ago
Sharjah, United Arab Emirates INTERGRANDE BKC GROUPS OF COMPANIES Full timeA construction company required energetic Call Centre Executive. Ability to Commute: - Sharjah (required) Ability to Relocate: - Sharjah: Relocate before starting work (required)