Call Center Agent Female

2 months ago


Sharjah, United Arab Emirates Ebn Hayan Health Care Full time

**Job Summary**

The Call Center Agent is responsible for providing excellent customer service by handling incoming and outgoing calls for customer inquiries, complaints, and support. The role involves accurately addressing customer needs, providing information, and resolving issues to enhance customer satisfaction.

**Key Responsibilities**
- **Handle Inbound and Outbound Calls**: Answer incoming calls and make outbound calls to customers, addressing queries and providing support with a friendly and professional demeanor.
- **Customer Support**: Respond to customer inquiries, resolve complaints, and provide detailed information about products/services, ensuring high levels of customer satisfaction.
- **Issue Resolution**: Handle and resolve customer issues promptly and accurately; escalate cases to higher management if needed.
- **Documentation and Reporting**: Accurately document customer interactions, feedback, and inquiries in the system, and report recurring issues to supervisors.
- **Meet Performance Goals**: Achieve daily, weekly, and monthly targets for call volume, customer satisfaction, and call quality.
- **Follow Company Policies**: Adhere to company policies, procedures, and service standards while handling calls.

Application Deadline: 03/11/2024



  • Sharjah, United Arab Emirates EBN HAYAN MEDICAL CENTER Full time

    Arabic Female Call Center Agent **Job Types**: Full-time, Part-time Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Language**: - english (required)


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...

  • Call Center Agent

    7 months ago


    Sharjah, United Arab Emirates EmiCourses Full time

    **Join Our Team as a Remote Female Sales Call Agent!** We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty courses and digital services. **Key Requirements**: - Knowledge of Arabic is...

  • Call Center Agent

    6 months ago


    Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

    manage inbound and/or outbound calls. - follow various communication scripts when speaking to a caller. - handle customer engagement; - identify customer needs, answer questions and solve problems; - up-sell products and services when possible; - build sustainable customer relationships; - organize all conversation records. - build product knowledge; and -...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...


  • Sharjah, United Arab Emirates INNSAVI BEAUTY CLINIC Full time

    Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat. **Requirements**: to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good English Need to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers -...


  • Sharjah, United Arab Emirates Enrollme HR consultancy Full time

    Requirements and skills *Experience as a call center agent in UAE. *Managing large amounts of inbound and outbound calls in a timely manner. *Familiarity with CRM systems and practices. *Excellent communication abilities both in writing and verbally, professional phone voice, attentive listening, and exceptional customer service. **Salary**: Upto AED...


  • Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

    **Team Management**: Oversee and manage a team of call center agents, ensuring they are motivated, trained, and performing to the best of their abilities. - **Performance Monitoring**: Track key performance indicators (KPIs) such as call volume, response times, customer satisfaction, and resolution rates. Use this data to improve team performance. -...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **TELE SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a Tele sales Agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Sales representative...


  • Sharjah, United Arab Emirates Ebn Hayan Health Care Full time

    **Job Summary** The Call Center Agent is responsible for providing excellent customer service by handling incoming and outgoing calls for customer inquiries, complaints, and support. The role involves accurately addressing customer needs, providing information, and resolving issues to enhance customer satisfaction. **Key Responsibilities** - **Handle...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **TELE SALES AGENT- FEMALES ONLY Arabic Speaker** A Medical Center in Sharjah is looking for a Tele sales Agent with three years of experience in the Medical field, with Excellent communication skills in **Arabic**. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Sales representative...

  • Call Center

    8 months ago


    Sharjah, United Arab Emirates victoria dental center Full time

    Nationality (syrian_ Lebanese) - Arabic and English speaker - Bachelor's Degree or equivalent - experience in reception tasks - Excellent verbal and written communication skills. - Strong customer service skills. - Ability to multitask and work in a fast-paced environment. - Problem-solving skills and attention to detail. - Previous experience in a call...


  • Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    **TELE SALES AGENT- FEMALES ONLY Arabic / Russian speaker** A Medical Center in Sharjah is looking for a Tele sales Agent with three years of experience in the Medical field, with Excellent communication skills in **Arabic** and **Russian**. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An...

  • Call Center Agent

    1 month ago


    Sharjah, United Arab Emirates Sharjah National Travel & Tourist Agency Full time

    The Job Holder will be the first point of contact to callers/supplier, offer prompt and courteous service, and provide the quality service, giving cost effective travel solutions at a healthy yield to the department contributing to the overall objective of the company. - Confidently Attend to all Call promptly and transfer the call to the relevant staff/...

  • Call Center

    6 months ago


    Sharjah, United Arab Emirates Luxury touch Medical Center Full time

    We are looking for a Arabic and English Speaking Call Center Executive JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. DUTIES AND RESPONSIBILITIES: Schedules appointment of patient to their...

  • Call Center Agent

    2 months ago


    Sharjah, United Arab Emirates OC Home Furniture Full time

    Responsible for handling the inbound and outbound calls to and from customers, listening to customer’s needs or issues and providing helpful solutions to their problems. **Job Location: Sajja Industrial Area** **Accommodation provided by the company** **Roles & Responsibility** - Take customer calls and provide accurate, satisfactory answers to their...

  • Call Centre Agent

    6 months ago


    Sharjah, United Arab Emirates Ultimate HR Solutions Full time

    **Accountabilities** - Answer all customer inquiries in a friendly, professional, and efficient way. - Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. - Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to...


  • Sharjah, United Arab Emirates Ebn Hayan Health Care Full time

    **Job Title: Arabic Call Center and Receptionist Representative (Healthcare Sector) Female Only** **Location**: Sharjah - United Arab Emirates **Type of Employment**: Full-Time **Key Responsibilities**: - Handle a high volume of inbound calls, providing timely and accurate assistance to patients and healthcare professionals. - Serve as the first point of...