Call Center Agent
6 months ago
Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
**Job Type**: Permanent
**Salary**: AED2,500.00 - AED3,000.00 per month
Ability to Commute:
- Sharjah (required)
Ability to Relocate:
- Sharjah: Relocate before starting work (required)
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