Call Center
2 weeks ago
**Job brief**
**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
**Post this Call-**
**Salary**: AED2,500.00 - AED3,000.00 per month
**Experience**:
- call center: 2 years (required)
- MEDICAL CENTER: 2 years (required)
**Language**:
- ARABIC (required)
-
Call Center Agent
3 days ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Call Center Representative Job Description Template** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may...
-
Call Center Manager
2 weeks ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...
-
Call Center
1 week ago
Sharjah, United Arab Emirates BASMAT alhayat medical center Full timeمطلوب عدد 2 اشخاص للعمل في مركز طبي call center دوام كامل براتب ثابت و نسبة التعيين فوري نوع الوظيفة: دوام كامل
-
Call Center Agent
1 week ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...
-
Call Center Supervisor
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...
-
Call Center Manager
1 week ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...
-
Call Center Agent
6 days ago
Sharjah, United Arab Emirates Manha Medical Center Full time**Responsibilities**: - Handle inbound and outbound calls related to medical packages and services. - Sell packages effectively to prospective clients, highlighting the benefits and features. - Provide information on available medical packages and respond to customer inquiries. - Maintain accurate records of customer interactions and transactions. - Follow...
-
Arabic Speaker Call Center Agent
1 week ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...
-
Call Center
1 week ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job description** Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all...
-
Call Center Executive
2 weeks ago
Sharjah, United Arab Emirates unique global legal services Full timeA LAW FIRM / LEGAL CONSULTANCY Firm based in DUBAI requires Telesales / Call Center Executives. Malyalam / Tamil /English Speaking. Call Center Experience Is Required Lead Generation, Tele Sales, Customer Service Experience. Responsibilities: A Telesales / call center experienced executive required focuses on building relationships, convincing attitude, good...
-
Arabic Speaker Call Center Agent- Females Only
3 weeks ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...
-
Call Center Agent
5 days ago
Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full timeWe are looking for a call center agent for our vehicle testing company. As a call center agent, your primary role will be to handle inbound and outbound calls, provide information about our vehicle testing services, schedule appointments, and resolve customer inquiries or issues. You will play a crucial role in maintaining high levels of customer...
-
Call Center Representative
2 weeks ago
Sharjah, United Arab Emirates Cinemacity Full timeCall Center Representative takes calls from customers answering questions or addressing any concerns they may have. They handle many inbound and outbound calls to and from customers, listening to customers’ needs or issues and providing helpful solutions to their problems. Call Center Representative complete customer service tasks that ensure customers...
-
Call Center Agent
6 days ago
Sharjah, United Arab Emirates Xad Technologies LLC Full timecommunication skills - Call handling - Call center experience - Problem-Solving - Pressure handling - CALL CENTER AGENT LANGUAGE: ARABIC WILL BE PLUS POINT **Job Types**: Full-time, Permanent **Salary**: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work...
-
Call Center Agent
2 weeks ago
Sharjah, United Arab Emirates Oneztech Full time**Key Responsibilities**: - Answer incoming calls and respond to customer inquiries professionally. - Make outbound calls to follow up with clients or provide information. - Resolve customer concerns, provide solutions, and escalate issues when necessary. - Maintain accurate records of customer interactions in the system. - Meet or exceed call center...
-
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeResponsible for managing a whole lot of incoming and outgoing calls in the organization - Build long-lasting relationships with customers - Keep a comprehensive record of all calls and/or conversations in the organization’s call center data - Make use of available opportunity to sell or advertise products to customers - Make sure that whatever response...
-
Call Center Agent
2 weeks ago
Sharjah, United Arab Emirates GZ Solutions Full timeHiring a Call center agent for Sharjah. Key Responsibilities: - Deliver the best customer service by attending and resolving queries / issues. - Escalate unresolved queries according to the set escalation path, and follow-up to assure timely resolution. - Analyze the various parts of a problem properly and develop logical solutions. - Manage difficult...
-
Call Center Agent
1 week ago
Sharjah, United Arab Emirates FeedBack Market Research Full time*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English. Time : 10 am to 7 pm - 30 mins break. Days: Monday to Saturday - Sunday is off Salary : 2500 AED, target based, per day targets on call have to be achieved to get full salary. Contact : Muna : 0582232112 **Salary**: AED2,500.00 per month
-
Call Center Agent
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Nayeducation Full timeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holiday reservations, modifications, and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is...
-
Call Center Section Head
4 days ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full time**Team Management**: Oversee and manage a team of call center agents, ensuring they are motivated, trained, and performing to the best of their abilities. - **Performance Monitoring**: Track key performance indicators (KPIs) such as call volume, response times, customer satisfaction, and resolution rates. Use this data to improve team performance. -...