Operations Manager

2 days ago


Dubai, United Arab Emirates GATEWAY INTERIORS LLC Full time

Job Summary:
The Operations Manager is responsible for overseeing the day-to-day operations of the interior fit-out company, ensuring that projects are completed efficiently, on time, and within budget. This role involves managing teams, streamlining processes, and implementing best practices to enhance productivity and quality. The Operations Manager will work closely with project managers, clients, and other stakeholders to ensure the smooth execution of projects.
- **Key Responsibilities**:_
- **Operational Oversight**:

- Manage and oversee the daily operations of the company, including project execution, resource allocation, and workflow management and report to Director
- Develop and implement operational policies and procedures to improve efficiency and effectiveness.
- Monitor and ensure compliance with industry standards, building codes, and safety regulations.
- **Project Management Support**:

- Assist project managers, Sales team in planning, executing, and closing projects.
- Ensure projects are delivered on time within budget, and to the required quality standards.
- Resolve any operational issues that may arise during the project lifecycle.
- **Resource Management**:

- Allocate resources, including labor, materials, and equipment, to ensure optimal utilization.
- Coordinate with suppliers and subcontractors to secure necessary materials and services.
- Manage inventory and procurement processes to minimize costs and reduce waste.
- **Team Leadership and Development**:

- Lead, mentor, and develop a high-performing operations team.
- Conduct regular performance evaluations and provide constructive feedback.
- Identify training needs and facilitate professional development opportunities for team members.
- **Process Improvement**:

- Continuously assess and improve operational processes to enhance efficiency and productivity.
- Implement best practices and innovative solutions to streamline operations.
- Monitor key performance indicators (KPIs) and use data to drive decision-making.
- **Client and Stakeholder Management**:

- Build and maintain strong relationships with clients, subcontractors, and suppliers.
- Ensure client satisfaction by delivering high-quality projects and addressing any concerns promptly.
- Act as a point of contact for clients and stakeholders, providing regular updates on project status and operational performance.
- **Financial Management**:

- Develop and manage operational budgets, ensuring cost control and financial efficiency.
- Monitor financial performance, including revenue, expenses, and profitability.
- Prepare and present regular financial and operational reports to senior management.
- **Health and Safety**:

- Promote a culture of safety within the organization.
- Ensure all operations comply with health and safety regulations.
- Conduct regular safety audits and risk assessments.

**Qualifications**:

- Bachelor’s degree in Civil/ Arch/ Construction or Equivalent
- Minimum of 10 years of UAE experience in operations management within Interior fit-out & Joinery industry.
- Proven track record of successfully managing operations and delivering projects on time and within budget.
- Strong leadership, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in operations management software and Microsoft Office Suite.
- Knowledge of industry standards, building codes, and UAE regulations.
- Ability to read and interpret architectural and engineering drawings.
- PMP or similar project management certification is a plus



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