Employee Benefits Manager
6 days ago
**_Reference:_** IN-70
**_Job Title:_** Employee Benefits Manager
**_Country:_** United Arab Emirates
**_Experience:_** Min. 8 Years
**_Description:_**
- The Medical Manager ensures proper implementation of underwriting guidelines and authority limit, puts in place strong controls and performs regular Audit and Compliance checkups. Leads Medical Underwriting, Operation and Claims activities as per SLA and processes. Gathers Market Intelligence and provides the Hub with regular updates on new products, rating trend, services and technology to reshape the value proposition. Implements Medical Strategy and achieves objectives & budget (Top / bottom Line, KPI's) Follows closely with regulatory requirements and developments.
- Ensure proper implementation of the Medical Department Policies and Procedures and recommends changes for improvement.
- Supervise Medical Team, Underwriting, Operation and Claims to ensure smooth workflow.
- Participate in the development and continuous improvements of the medical insurance strategy aiming at achieving the targeted business plan.
- Underwrite risks that fall within own authority in a way to secure Profitable Growth, and prepare preliminary assessment of cases that fall above own authority and refers them to the HO with appropriate recommendations.
- Provide orientation and on-the-job training to new employees and trainees while providing continuous and full support to all medical staff in the department.
- Ensure implementation of operational guidelines: proper filing system and archiving, proper software files, work flow.
- Consolidate and validates the monthly requested reports from Head Office.
- Ensure daily processing of Data Migration and timely reporting and reconciliation of output.
- Ensure Proper Documentation for Audit and Compliance Check Up.
- Carry out targeted visits to Group Clients in coordination with Sales Team to ensure the customer's satisfaction and discusses any measures possible in case of losses.
- Responsible for following up on the Country's National Health Authorities new laws, compulsory insurance plan, requirements needed from the insurance companies.
- Monitor and follow up on KPI's of the his/her team and recommend corrective action when necessary.
- Handle recruitment of his/her staff, manage their leaves and make sure that their development is properly implemented through necessary trainings and seminars.
- Prepare periodical reports and review reports generated by department staff for accuracy.
- Maintain the relation with Direct clients for new and existing clients.
- Comply with the Company's Code of Conduct.
- Perform other related duties as assigned.
Education, Experience and Qualifications:
- Bachelor degree in Business Administration / Medical related major.
- CII Diploma / certificate is a plus.
- Minimum 8 years of experience as a Medical Underwriter out of them minimum 4 years leading a team.
- Minimum 8 years of experience as a Medical Underwriter out of them minimum 4 years leading a team.
- Microsoft Office Skills.
- Proficiency in English and Arabic languages.
- Excellent communication and reporting skills.
- Ability to lead and influence others.
- Strong interpersonal skills.
- Has knowledge of local laws and practices.
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